Colonial Volkswagen Subaru

We have a baby due in December and were looking for a reliable and safe car. We narrowed down our choice to a VW Passat. There are certain things we wanted and didn't want in the car. We saw Arthur an reliable and safe car. We narrowed down our choice to a VW Passat. There are certain things we wanted and didn't want in the car. We saw Arthur and he was great. He made sure everything is what we were looking for. He was helpful from the minute we met him until the minute we drove off with our new car. He is definitely dedicated to customer service and does it all with a smile. I will recommend anyone looking for a car to go to this dealership and ask for Arthur. More

I have been coming to Colonial Subaru for 20 years. With each visit I know that I will receive good quality service. I have been dealing with Rob for a lot of years and he knows how I feel about my cars. He each visit I know that I will receive good quality service. I have been dealing with Rob for a lot of years and he knows how I feel about my cars. He tells me what my car needs and what will be done and he makes sure that its done. If some weird symbol comes on the screen, I call him and he explains what it means and if its something not to worry about. I really appreciate all of Robs help. Thank you More

Colonial was the third dealership that I visited to purchase a new car. From the time I entered the showroom everyone I encountered was professional and friendly. Rick Trier, Albert Meeks, and Justin purchase a new car. From the time I entered the showroom everyone I encountered was professional and friendly. Rick Trier, Albert Meeks, and Justin Gliem all took the time to explain my options and be sure I was comfortable with my purchase. Chris was very good at explaining how to set up the features on the car and even took the time to set up the bluetooth for me. I am very happy with my new car and would highly recommend this dealership. More

Colonial Volkswagen Subaru has very friendly and helpful staff. I worked with Rick Trier and Justin Gliem. All of my questions were answered and I love my new Subaru Legacy! staff. I worked with Rick Trier and Justin Gliem. All of my questions were answered and I love my new Subaru Legacy! More

Rick was very friendly. He was very helpful. Rick wase easy to deal with. I was very happy with the experience. I would use Rick again. easy to deal with. I was very happy with the experience. I would use Rick again. More

I usually view a trip to a new car dealer like a trip to my dentist, sometimes painful but necessary. I can truthfully say that Working with Shawn was a pain-free, pleasant, experience. There was no pressur my dentist, sometimes painful but necessary. I can truthfully say that Working with Shawn was a pain-free, pleasant, experience. There was no pressure, no gimmicks. Shawn explained everything he needed to do to get us the Subaru we wanted and why he had to do it that way. We always knew what was going on as we proceeded from the test drive, to the price negotiation, through the financing to receiving the keys to our Subaru and driving home. The whole process took less than two hours once we had decided on the Subaru we wanted. While waiting for the paperwork to be completed, we were approached no less than five times by various staff members asking us if there was anything they could do for us. The Colonial advertizement you see most often, "if you can't make a deal with me you can't make a deal with anybody", is really true. These people will work with you. They want you to be more than satisfied with not only your new vehicle, but the entire buying and service experience. When you step through the door at Colonial Volkswagon/Subaru, be sure to ask for Shawn. More

I was skeptical at first because I visited two other VW dealers in Bucks County and was not very impressed. At Colonial everyone was friendly and seemed to care about "their" name and what they represent. dealers in Bucks County and was not very impressed. At Colonial everyone was friendly and seemed to care about "their" name and what they represent. Rick was knowledgeable, personable, but not over pushy which I really appreciated. The value I paid for the car I got was well worth it and I'm extremely happy. The whole process was very pleasant and organized. I would recommend Colonial and Rick to anyone interested in purchasing a VW. More

I am completely happy with my experience at Colonial. Rick was great - friendly, helpful, accommodating. Got a great new Forester at a fair price and got a fair deal on my trade-in. Justin, in finance, w Rick was great - friendly, helpful, accommodating. Got a great new Forester at a fair price and got a fair deal on my trade-in. Justin, in finance, was great, too. I will recommend Colonial, Rick, and Justin to friends and family. More

My wife and I were looking to purchase a 2013 Outback 2.5i Limited with the Special Appearance Package. These cars are very hard to come by, so we searched until we found a dealership that had one in sto 2.5i Limited with the Special Appearance Package. These cars are very hard to come by, so we searched until we found a dealership that had one in stock. We made contact with Ginny who informed us that Colonial had one in stock, so we made the trip from Scranton to try and make a deal. We were trading a pristine 2010 Forester X Limited with just 30k on it. During the process of the trade evaluation, it was discovered that (by mistake) there was an entry on the Carfax report that our car was stolen. Obviously, we were shocked. We could not make a deal that day as no one could answer any questions on saturday. Rick made it his mission in life for 3 days to get to the bottom of the situation. I felt like i talked to Rick more than my wife, as no one at the dealership had ever heard of a situation such as this. Rick stayed in constant contact with us through the process. He is an outstanding salesman. Also, the finance process was handled by Justin, who fought for us to get a great finance rate on the new car. Overall a great experience. Plus, when we picked up our new car, they had a catered mini chinese buffet laid out for everyone at the dealership to have lunch! Thanks everyone! More

This was my first new car purchase and we didn't think it was going to be possible, and it probably wouldn't have been, if not for Ted! He helped us from start to finish and was extremely honest and forthcom was going to be possible, and it probably wouldn't have been, if not for Ted! He helped us from start to finish and was extremely honest and forthcoming. I've bought used cars in the past and this was by far the best experience ever. Ted genuinely cared and wanted us to be comfortable with the purchase. His never say die attitude kept us in the game and he provided us with so many options to best solve our needs. If your thinking of buying a vw, stop in colonial and ask for Ted. More