Colonial Volkswagen of Medford - Service Center

Dan is honest and has your best interest in mind. Someone with a lot of knowledge and willing to talk to you if needed and break it down simply. with a lot of knowledge and willing to talk to you if needed and break it down simply. More

Daniel is the best service advisor. He always listens about the car complaints and gets the work done accordingly. The best thing is - he will remember you personally when you visit the next time. about the car complaints and gets the work done accordingly. The best thing is - he will remember you personally when you visit the next time. More

The dealer is a very nice and clean place. Work is done was less than the promised time. I am quite happy with the work.However, I know there is a way to lower the price. was less than the promised time. I am quite happy with the work.However, I know there is a way to lower the price. More

In the many years of doing business with various dealerships have never received such friendly helpful and competent staff ! Thank you for always providing impeccable service hats off to every staf dealerships have never received such friendly helpful and competent staff ! Thank you for always providing impeccable service hats off to every staff member of Colonial Volkswagen! More

I am every happy to have my car service with you.Good job ! Keep up ! I will like to have my car next service with you. ! Keep up ! I will like to have my car next service with you. More

Frank was great! I really appreciated his hard work in replacing the engine on this car that needed a replacement. Looking forward to driving it! replacing the engine on this car that needed a replacement. Looking forward to driving it! More

The reason I bought another Tiguan from Colonial was the service and attention to detail provided to me by Tom Bowes in the service department service and attention to detail provided to me by Tom Bowes in the service department More

Had to take my Tiguan in for a couple recalls and an oil change. Was out in less than two hours which is FAST for service at a dealership! They told me a minimum of two hours and I was out within an hour an change. Was out in less than two hours which is FAST for service at a dealership! They told me a minimum of two hours and I was out within an hour and a half. Waiting area is very clean. Staff are all very friendly More

I would have given 5 stars IF I saw some pro-active COVID protection in the waiting area. I waited 2 hours for my car to be serviced. I didn't see any staff come through to clean the waiting area as people c protection in the waiting area. I waited 2 hours for my car to be serviced. I didn't see any staff come through to clean the waiting area as people came and went. With the virus being so active again, I wish I had delayed my service until the virus was better controlled. The longer I waited, the more uncomfortable I felt being inside, with almost every chair in the waiting area full. The service was fine -- the waiting area really needs some proactive cleaning, anti-septic wipes and/or hand sanitizer available for "waiters." More

The friendliness personnel throughout the dealership is exceptional the knowledge and detailed work from the technicians are a piece of mind knowing the work is done correct with quality parts. exceptional the knowledge and detailed work from the technicians are a piece of mind knowing the work is done correct with quality parts. More