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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,794 Reviews

1,794 Reviews of Columbia Acura Inc - Service Center

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March 06, 2024

Jamey is easy to work with and is quick to help solve my service needs. More

by JoeF42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 06, 2024

Pretty straightforward service check - had to ask the service team to defrost windows on loaner vehicle which was done quickly. It was good that I was provided a 2024 MDX model to drive - had been curi More

by tom.szarwark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service agent name -
March 06, 2024

Jaimie, Allen, Tiffany, Trevor and the wonderful check out lady make any trip to service my Acura no problem! They go over and above to help! They are friendly, personable and super knowledgeable. And the More

by 6168EAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

These guys are always great. Jaime takes care of everything. Very easy to work with. More

by tholmes712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
March 06, 2024

Great service, clear explanation and loved the loaner car!! Will def go again for future needs More

by hmharris16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Columbia Acura Service specifically Jamie treats me with respect that I get at few places plus he listens which sadly is rare human trait. I have never taken my Acura MDX anywhere but Colubia & never will! More

by BSCHRINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 06, 2024

Clean. Cool atmosphere. Jamey is always available to help me fulfill whatever I need serviced. More

by REMORICHARDSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
March 03, 2024

I found what I thought was fluid leaking under my Acura I called Allen he had me come right up and found the problem More

by elliottdeangelo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Williams
March 02, 2024

Jamey and the Service team always do a fantastic job which is why I keep coming back More

by sally.demmler5572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore and Service Team
March 02, 2024

Maintenance team is so rude. I would not buy again for this reason. I’ve owned from four dealerships. Acura just acts better than all and each question, you’re viewed as a pain. More

by Ds966504
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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