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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,794 Reviews

1,794 Reviews of Columbia Acura Inc - Service Center

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March 01, 2024

The service is great and all of their staff is welcoming and accommodating. Service is fast. More

by william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 01, 2024

Service was fast and staff was friendly. Service is the most important part of a dealership, Columbia knocked it out of the park. More

by NEIL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Williams
March 01, 2024

Service was great, repairs were done promptly. Sales, service, and body shop personal were all friendly helpful, accommodating, and professional. More

by jim.stover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schaefer, Fran Watson, Allen Williams
February 29, 2024

Jamie is the best. The reason I buy Acura cars at Columbia is because of Jamie. More

by simon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service Department
February 29, 2024

I enjoy bringing my car into the Acura dealership as the personnel are friendly, courteous and helpful. More

by KHATANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamey
February 29, 2024

Very good communication; worked quickly after I dropped the car off and returned it promptly! More

by jb
Recommend Dealer
Yes
Employees Worked With
Jamey
February 29, 2024

Friendly, most of time on time, and they fix anything I asked them to check. More

by tepczech99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

It was so easy to make an appointment. I was able to doing it via text with the service guy I work with! When I had to reschedule a day later, it was no problem at all. More

by ksusue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
February 28, 2024

Excellent service department. All of the service writers are wonderful. I had cracked a mirror, and they took great care of me. More

by EHOOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
February 27, 2024

Was a pleasure to work with everyone and the vehicle has never ran better . Nothing but good things More

by ZACHARYMUSE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Mair
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