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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,792 Reviews

1,792 Reviews of Columbia Acura Inc - Service Center

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February 23, 2024

Service and communication were very good. Waiting area was nice and employees very helpful and pleasant. More

by maureen.hands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

All good. They got me in and out quickly, and resolved the issue I had. More

by RBTEN
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
February 22, 2024

Excellent service. Provide a loaner vehicle. No complaints. Thanks for the great work on my car More

by laker7850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Alex Hauenstein personally called me and helped me understand the services required on my vehicle. He was patient with my ignorance about cars and explained things in thorough detail. I really apprec More

by RHONDA.MEADOWS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hauenstein was the only person I worked with.
February 21, 2024

Allen in Acura service has always been fantastic and so helpful I so appreciate him and his Acura service team More

by elliottdeangelo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
February 20, 2024

I did the oil change. They also checked my seat belt to make sure it is sure. Great customer service as always !!! More

by zzylj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
February 20, 2024

The staff was very friendly and nice. The service was quick and thorough. The facilities were well maintained. More

by MLFITZ82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Always good, reliable sales and service people. I have been coming to Columbia for 28 years. Never disappointed. Andy Miller has been my sales person that entire time. More

by TDEHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
February 18, 2024

I always get great service at Columbia Acura. They are very concerned with my experience. Everyone is so friendly. More

by CREYESRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 17, 2024

It took as long as they said that it would - good job. Good job 15 word minimum is stupid More

by lminghetti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
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