Columbia Acura Inc - Service Center
Cincinnati, OH
1,790 Reviews of Columbia Acura Inc - Service Center
Jamey was friendly and responsive when I stopped in with a flat tire. He kept me informed as my tire was replaced. The whole process was completed within an hour. I was very pleased with my experience. a flat tire. He kept me informed as my tire was replaced. The whole process was completed within an hour. I was very pleased with my experience. More
Everyone was polite and prompt and the loaner car made my day much easier, Thanks. day much easier, Thanks. More
When I return on Thursday, everything went ver smoothly and professionally. I had a significant service done and I am happy with the outcome. and professionally. I had a significant service done and I am happy with the outcome. More
Excellent service! !!! Tiffany, Allen and Jamey always do a fantastic job. My car is well taken care of when it’s being serviced and the communication is great. !!! Tiffany, Allen and Jamey always do a fantastic job. My car is well taken care of when it’s being serviced and the communication is great. More
Top notch service. The staff is friendly and accomodating. Facilities are nice and cozy. I loved my experience there. The staff is friendly and accomodating. Facilities are nice and cozy. I loved my experience there. More
Great Service Team! You will buy the car once, and Sales Manager Jacob and Andy are fantastic to deal with – easy going, no pressure, and they offer a very fair deal. You will buy the car once, and Sales Manager Jacob and Andy are fantastic to deal with – easy going, no pressure, and they offer a very fair deal. But then, when you need service, the Columbia team delivers! Recent example: I was trying to update the navigation system myself (bought the data DVDs). The included instructions were inscrutable, and even though they were not making any money, the entire team was very helpful! I stopped by the dealership, and Service Manager Alex patiently explained the process how to install the updates. Buy your Acura from Columbia, and then know that the service team of Jamey, Allen and Tiffany will be there to help! More
I’m always treated with respect. Jamie keeps me informed of every stage of my visit . All the staff are friendly and courteous and most importantly, honest! Very happy with this de Jamie keeps me informed of every stage of my visit . All the staff are friendly and courteous and most importantly, honest! Very happy with this dealership. . More