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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,790 Reviews

1,790 Reviews of Columbia Acura Inc - Service Center

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February 10, 2024

Really appreciate the Service team squeezing me in for a last minute repair. They had me in and out the door exactly as promised. More

by LPALMS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
February 10, 2024

I always have a great experience with the Service team at Acura. Jamie is the best! How he remembers my name every time I call is beyond me! More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Service
February 10, 2024

Jamey was friendly and responsive when I stopped in with a flat tire. He kept me informed as my tire was replaced. The whole process was completed within an hour. I was very pleased with my experience. More

by PAM.M.KOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
February 10, 2024

Everyone was polite and prompt and the loaner car made my day much easier, Thanks. More

by traffel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

When I return on Thursday, everything went ver smoothly and professionally. I had a significant service done and I am happy with the outcome. More

by rthorne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure; gentlemen
February 10, 2024

Excellent service! !!! Tiffany, Allen and Jamey always do a fantastic job. My car is well taken care of when it’s being serviced and the communication is great. More

by PM513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey, Service
February 10, 2024

Top notch service. The staff is friendly and accomodating. Facilities are nice and cozy. I loved my experience there. More

by VICTOR.DORANTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

They worked to complete this in a timely manner and were very efficient in communicating to me each step of the way. More

by CAMDEV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
February 09, 2024

Great Service Team! You will buy the car once, and Sales Manager Jacob and Andy are fantastic to deal with – easy going, no pressure, and they offer a very fair deal. More

by Michael S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Jamey, Allen, Tiffany
February 09, 2024

I’m always treated with respect. Jamie keeps me informed of every stage of my visit . All the staff are friendly and courteous and most importantly, honest! Very happy with this de More

by njkowatsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
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