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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,787 Reviews

1,787 Reviews of Columbia Acura Inc - Service Center

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February 07, 2024

Always easy to talk to, friendly employees on site. Great customer service and good communication. More

by NMATHEWS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by none
Recommend Dealer
Yes
Employees Worked With
Jamie
February 07, 2024

Jamey was very helpful and courteous throughout the entire process. Service was great and my vehicle is running smooth. More

by samlehmann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
February 05, 2024

Service appt was easy to schedule. I got in and out quickly with my loaner and they got the job done on time. Great job. More

by RBTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
February 05, 2024

Fran and Glen in the body shop personnel were awesome . Car looks great . Would recommend highly More

by jdegaro4
Recommend Dealer
Yes
Employees Worked With
Fran Watson
February 04, 2024

Great and quick service. Dealer took care of all items needed to be performed on that day More

by VLBAT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayme
February 03, 2024

Jamey took care of me and did it in a timely manner. This was my first time for service since I bought my car. More

by DPIZZO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

The team was very responsive, courteous and on time. I plan to come back next time. More

by JWOCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Acura service worked me into their tight schedule when my car was having trouble starting. They discovered it needed a new starter. They requested a rush, got the part the next morning, and had my car back More

by LALBRECHT40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
February 02, 2024

Customer service is very poor and need some respect to the customers at the front desk More

by CHINTIREDDY
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
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