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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,786 Reviews

1,786 Reviews of Columbia Acura Inc - Service Center

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February 01, 2024

Well meaning but some miscommunication on the part of check in at service counter Employee More

by SHUSS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
February 01, 2024

Easy to get a service appointment. Always friendly & knowledgeable. Accurate with time and cost estimates every time. More

by DOUG.JONES9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Always great to have Jamey Moore take care of my service needs on my RDX. He is knowledgeable and friendly. More

by d.brodbeck01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore/ Service Department
January 30, 2024

I took my Acura to Jeff Wyler for a B1 service. I believe they knocked the windshield fluid nozzle out of position. Columbia set up a quick appointment got me in and fixed in less than an hour. More

by toddevertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

ervice has been superb. Jamie Moore has for over 10 years has been very helpful honest and dependablel. I will not take my Acura no where else. Jamie is great to work with. More

by PSARWAR08
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
January 30, 2024

The service center got the part in very quickly. The appointment was convenient for me. The service people are very nice. Service was quick and the facility was nice to do some work while I waited o More

by KATIE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Always professional and dependable. Jamie and Alex are awesome. Accepted my coupon with no issues More

by ANDREWTHALL80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Service has been superb. Jamie Moore has for over 10 years has been very helpful honest and dependablel. I will not take my MDX anywhere else for service. Will probably buy m More

by williamrowekamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Columbia Acura was great as usual. Thank you for taking care of me and my car. Peter More

by PETER.SNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
January 26, 2024

I was the one to identify that unnecessary work was going to be done on my car. Didn't make me feel confident they would have realized this did not need to be done- they did apologize but would have been an More

by JLOGUE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
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