Columbia Acura Inc - Service Center

As usual, the service writer explained the service and related costs thoroughly. The staff was friendly from when I pulled into the bay until I left the lot. Payment process was good. related costs thoroughly. The staff was friendly from when I pulled into the bay until I left the lot. Payment process was good. More

We are Very happy with Jamie and service we received and his follow-up communication. his follow-up communication. More

"Wheel guy" did a remarkable job. A little disappointed as price I was told orally earlier was less than I paid, but not unreasonable. Also, I didn't realize my 1st 2 year "free" reco A little disappointed as price I was told orally earlier was less than I paid, but not unreasonable. Also, I didn't realize my 1st 2 year "free" recommended maintenance only included oil changes, tire rotations and check overs. Service was done well, timely, and got me in and out fast on delivery and pickup. Loaner was an excellent vehicle. More

Service staff is knowledgeable and helpful. I’ve always had a good experience with Jamey, Allen and Alex. I’ve always had a good experience with Jamey, Allen and Alex. More

Jamey is the best, very pleasant to work with. Waiting room comfortable and very clean Waiting room comfortable and very clean More

Service department excellent, 5 stars, new car sales 1 star I went into the showroom to look a new RDX. Brian was leaning on a car looking at his cellphone and paid zero attention to me. After a minute o star I went into the showroom to look a new RDX. Brian was leaning on a car looking at his cellphone and paid zero attention to me. After a minute or so I went up to him and asked if he would answer questions. He answered but never acted like he wanted to sell me the car even when I was opening doors, asked about features, etc. He didn’t even ask me my name or tell me his name until I was done. I don’t care to be treated as though I don’t have the ability to buy a car without my spouse. I’ve purchased 2 cars from this dealership. Unfortunately my salesman retired. I will NOT use Brian for my next purchase. I was waivering on buying the car that day even though my initial plan was to wait a few months. More

I have always had excellent service at Columbia Acura Service. Jamie is always very helpful and takes good care of my cars needs. Service. Jamie is always very helpful and takes good care of my cars needs. More

Friendly people who get the job done and are 100% professional. Work gets done in a timely fashion. professional. Work gets done in a timely fashion. More

I’ve been a customer for over 20 years. I appreciate Allen and Jamey and the great care and attention they have given me over the years. I appreciate Allen and Jamey and the great care and attention they have given me over the years. More

Service department is great. The staff is wonderful, Trevor, Alex, and Allen (I think) were all very helpful. The staff is wonderful, Trevor, Alex, and Allen (I think) were all very helpful. More