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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,786 Reviews

1,786 Reviews of Columbia Acura Inc - Service Center

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January 26, 2024

Jaimie and group have always been very knowledgeable and helpful. They have our loyalty always. Wait was quick and free donuts is always a plus. More

by DONNANWOODS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie
January 26, 2024

Got an appointment quickly when I needed it. Price was what they said it would be. Everyone involved was very friendly and helpful. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 26, 2024

They did a great job in a timely manner. I enjoyed the break room also. More

by DNFITCH1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

As usual, the service writer explained the service and related costs thoroughly. The staff was friendly from when I pulled into the bay until I left the lot. Payment process was good. More

by LWHEATII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

"Wheel guy" did a remarkable job. A little disappointed as price I was told orally earlier was less than I paid, but not unreasonable. Also, I didn't realize my 1st 2 year "free" reco More

by KIM68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Service staff is knowledgeable and helpful. I’ve always had a good experience with Jamey, Allen and Alex. More

by JEBELL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hauenstein, Jamey Moore, Allen Williams
January 25, 2024

We are Very happy with Jamie and service we received and his follow-up communication. More

by RGIAMBRA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie service
January 24, 2024

Jamey is the best, very pleasant to work with. Waiting room comfortable and very clean More

by ANDYMCD567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
January 23, 2024

Service department excellent, 5 stars, new car sales 1 star I went into the showroom to look a new RDX. Brian was leaning on a car looking at his cellphone and paid zero attention to me. After a minute o More

by beth.klaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany and Trevor
January 23, 2024

I have always had excellent service at Columbia Acura Service. Jamie is always very helpful and takes good care of my cars needs. More

by SUSI.RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamee
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