Columbia Acura Inc - Service Center

The customer service and quality of work is always first class at Columbia Acura. From the time you pull into the service bay until you check out, the staff is always friendly and willing to assist. Always class at Columbia Acura. From the time you pull into the service bay until you check out, the staff is always friendly and willing to assist. Always enjoy working with the staff. More

We had a head light burn out and Columbia Hyundai was able to replace it for us the next day. Great service! able to replace it for us the next day. Great service! More

The service center is busy, but you always get great service. Free snacks in the break room too. service. Free snacks in the break room too. More

The guy who took my car / tried to get me checked in was a little confusing (it was my first time here / first visit) but Kevin was amazing! Super sweet, calm, gentle, explanatory, and reduced a lot of my a a little confusing (it was my first time here / first visit) but Kevin was amazing! Super sweet, calm, gentle, explanatory, and reduced a lot of my anxieties around my visit. Thank you Kevin! More

Very difficult to get to a live person to make a service appointment when you have questions about which services are needed. appointment when you have questions about which services are needed. More

The men behind the desk who took the car in were quite helpful and pleasant. Not always the case when you take the car in at other places. Waiting time was the same as estimated time. Waiting room was gre helpful and pleasant. Not always the case when you take the car in at other places. Waiting time was the same as estimated time. Waiting room was great. I was able to do work with the wi fi. More

All 120 mile service was done with care. So glad they addressed all issues we needed to keep our car safe. Chuck Elliot was so transparent about what our car needed. We love our Genesis a So glad they addressed all issues we needed to keep our car safe. Chuck Elliot was so transparent about what our car needed. We love our Genesis and are so glad we purchased it in 2011. We think our model is much more attractive than the newer models. Genius’s makes a great car!! More

Jamie and team deliver road class service once again. I can’t speak highly enough of their professionalism led by Jamie, I had a flat tire and they were able to patch it up and charge me a very reasonabl I can’t speak highly enough of their professionalism led by Jamie, I had a flat tire and they were able to patch it up and charge me a very reasonable fee for their service. It just Reinforces my loyalty to Columbia Acura and I cannot speak highly enough about Jamie and his professionalism and attention to detail. Customer for life. More

This team went above and beyond during my service! Helped me get my phone connected With an older model carand a decent wash!!! Helped me get my phone connected With an older model carand a decent wash!!! More

Arrived early but that was ok which is a plus. Good service, well communicated and on time. Good service, well communicated and on time. More