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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,780 Reviews

1,780 Reviews of Columbia Acura Inc - Service Center

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January 17, 2024

Everyone was very kind and helpful. Tt was very quick and the waiting area was clean. More

by VOLLMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
January 17, 2024

I was waited on quickly and professionally. Although I was shocked that the price was doubled since the last time I had a change,although I was told the price before hand it still was a shocker More

by JIM.APPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Jamey is very helpful! He goes above and beyond to help us. He is very customer service focused and we appreciate his help and kindness! More

by DEPOLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
January 17, 2024

Nice, comfortable experience with the service department. Jamey and his team are friendly and efficient. More

by CKILEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey in service.
January 17, 2024

The service consultants at Columbia Acura are very knowledgeable, fair in terms of the service they recommend, and are always pleasant and easy to work with. More

by TOMWOMELDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen, Jamie, Alex
January 17, 2024

Fast service and staff was great. Easy in and out in forty five minutes and service area was very clean More

by DIANE.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Bristel?
January 17, 2024

Columbia Acura Service department is superb. The team is always attentive and delivers far upon expectations. Jayme in service is always helpful and takes time to explain any questions I may h More

by dgeorge4404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme in Service
January 16, 2024

The staff, from the individual who meets you and takes the keys, to the service staff, everyone is friendly and helpful. More

by DRPLOTNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
January 16, 2024

The representatives were very professional and the wait time for service exceeded my expectations. Additionally the customer wait area was clean and comfortable. More

by CORRIE418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lampkin, Lindsey Batterson
January 16, 2024

The staff at Columbia Acura service is always friendly and helpful! The service is why I will only purchase from Columbia Acura in the future. More

by JLSPELLER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone that was there including the young man who handles the loaner vehicles
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