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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,780 Reviews

1,780 Reviews of Columbia Acura Inc - Service Center

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January 13, 2024

Easy to make appointments online, great service advisor and and fast service! Plus nice waiting area, what else do you need? More

by NANCY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
January 13, 2024

The service was great , but the wait was twice as long as stated. Usually I have no issues when I have been here in the past. More

by MYNICELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 13, 2024

Last minute they worked me into their schedule to replace my battery. I really appreciate that kind of service. More

by LALBRECHT40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
January 13, 2024

Columbia Hyundai’s staff were extremely helpful. They offered speedy service. Less than a hour wait until I was back out the door The waiting area was comfortable, clean, and quiet. More

by MIL1LIONK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

My daughter and I both bought the same car just different colors. she had hers serviced recently and was done quickly. Very pleased. More

by brendaschmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

SERVICE; Professional! Con scien tious! Treat you like person, not work order! Efficient appt process. More

by THEKYTURFCLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore, Service Manager
January 12, 2024

The staff was very accommodating with out an appointment scheduled, super nice, and very friendly More

by FREELANCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle OWENS
January 12, 2024

Hadn’t been to dealership in awhile. Love the garage set up, not cold, improved waiting room, friendly attentive staff with updates. More

by GREENEDALE7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Yes I would recommend them for service. Thank you very much for providing explanation of what the issues were and how to address them. More

by MERCHANT.HASNAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Brindle was kind, helpful and understanding when my toddler jammed the car light. He helped organize an appointment and explained the delays and the processes. More

by NINA.LOFTSPRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle
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