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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,768 Reviews

1,768 Reviews of Columbia Acura Inc - Service Center

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January 10, 2024

Person checking me in was very knowledgeable of questions I asked. Very pleasant person. Checking out was very pleasant and easy. More

by JOYCESPANGLER49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Fast service with no appointment required for an oil change. Friendly and professional personnel at counter. More

by CHERYL462779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

I will never go to another Hyundai dealership for sales or service other than Columbia. They are all so pleasant to work with and the service team is very quick for routine service. More

by LAUREN.READ829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

The communication system of virtual assistant and text is terrible. Also disappointed in the Allstate paint/fabric "warranty" that rendered useless More

by RUNBUG44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendle in service
January 10, 2024

Fantastic service ! !! Everyone is very nice. The place is very clean. And I love the van shuttle More

by AMERS1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and everyone all 5 stares in service department
January 10, 2024

Staff is thorough, quick and well articulate. I trust them to service my car without feeling pressured to perform any given service recommendations. More

by NEWBIEPLEASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
January 09, 2024

My vehicle was taken back quickly and they confirmed my service that was being performed on my suv. I was shown to the comfortable waiting area. My service was took a little less time than expected. More

by Tlleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

I arrived for my complimentary maintenance and the staff were very helpful. Service was completed in a reasonable amount of time and I was on my way. Waiting room was clean and bright. More

by Bho14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Courteous and very complete. Use of loaner car much appreciated as well. Service was done in the time they estimated which is always great. More

by WDB4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie (i think)
January 09, 2024

My vehicle was inspected for the cylinder head cover oil leak, campaign 976. Austin told me parts on order (alternator cover). Only disappointment is that the alternator is protected gasket will continue to More

by rls756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte.
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