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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,765 Reviews

1,765 Reviews of Columbia Acura Inc - Service Center

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January 07, 2024

They were very nice at drop off. At pick up, agent continued a personal call for several minutes while I was waiting. Also thought the cost was way too high for what I had done. H More

by L.MENDELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
January 06, 2024

They were very courteous and knowledgeable. He discussed our options with us. The service department did a great job. More

by CMD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

I have a 2004 Elantra needing the heating and air conditioner restored. They didn't accept it. (It runs great, 18,867. miles. More

by CECILKIDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
January 06, 2024

My actual MDX 2098 was done in a timely and efficient manner. Service was explained thoroughly. More

by rthorne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know
January 06, 2024

Austin was extremely helpful on my service. He clearly explained everything. He and the parts department were timely and efficient. More

by WEISBERGERAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
January 06, 2024

Great service and great customer care. I was very satisfied with the professionalism and the service. More

by madisonccuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
January 06, 2024

Communication could be much better Customer service needs attention to keep customer informed with ongoing issues More

by NKYBEAR@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
January 05, 2024

Reliable service dept and reccomends actions needed if any. Easy to de with with reasonable prices More

by rod_grms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

The service was quick, helpful and thorough. Everyone I worked with was informative and helpful which made for a great experience. More

by k3cavallaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

The service tech was nice, and easy to deal with he explained what they were going to do and the cost. More

by NICKALAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owens
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