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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,764 Reviews

1,764 Reviews of Columbia Acura Inc - Service Center

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January 05, 2024

Jon and Jamey were very helpful and informative on my last service required visit. Always very polite and great service. More

by PFlood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
January 05, 2024

I was able to schedule my service immediately and everyone was very courteous upon arrival. My vehicle was returned to me clean inside and out after service. More

by MSKELLEY1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
January 05, 2024

It was easy and convenient to schedule an appointment. The service was done quicker than I expected, and the communication was excellent. More

by BAILEYBOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Always great service Always on time Answers every question I asked and gave thorough responses More

by BMAHONEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

I have been going to Columbia for cars and service for over 30 years. They are professional, friendly, and helpful! More

by mark.noschang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

The service department was great. Friendly, clean, and quick. I even looked at the new cars in the showroom. Welcoming atmosphere. More

by DEBZIE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ziegler
January 04, 2024

Allan was excellent in explaining my issues that needed to be addressed. He also offered a loaner car since the work was going to be a few hours extra. I was able to run a few errands and come back later More

by marksundrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
January 04, 2024

Clean, efficient friendly and knowledgeable technicians. Very modern facility and very attractive. Very comfortable and snacks were good. More

by CWAGERS135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Went in for “service required”. Oil change completed, service completed in a good amount of time. More

by lab212daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Goid
January 04, 2024

You guys did a good job. Just that you don’t reset the service calendar. So, whenever I start my car the service warning come on. Several attempts to correct it over the phon More

by MATUKE2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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