Columbia Acura Inc - Service Center

Service department is great. The staff is wonderful, Trevor, Alex, and Allen (I think) were all very helpful. The staff is wonderful, Trevor, Alex, and Allen (I think) were all very helpful. More

Very helpful and kept me up to date and made sure I was being taken of. being taken of. More

Very efficient friendly service convenient dealership love my car and woukd purchase another Acura there love my car and woukd purchase another Acura there More

Very friendly and professional. Wi-fi was a little spotty. Service was conducted in a timely manner. Wi-fi was a little spotty. Service was conducted in a timely manner. More

Took my car in for a recall and oil change. Great service dept, I was there less than an hour and all my questions were answered, and everything was explained. The waiting area is comfortable Great service dept, I was there less than an hour and all my questions were answered, and everything was explained. The waiting area is comfortable and clean. We bought both our cars at Columbia Hyundai and have always taken them there for all service, from oil change to repairs.Tyler was really helpful More

Even with an appt it does not matter you have to wait on whoever comes in ahead of you. I was told my service should take about an hour. Two hours later I have to go ask about my car which I see just sittin whoever comes in ahead of you. I was told my service should take about an hour. Two hours later I have to go ask about my car which I see just sitting out in the bay. Service had benn vompleted but it was just sitting there behind z2 other cars. Also I was told if I wanted a carwash it would most likely add 30 minutes to my time. Ridiculous !!! More

He was very helpful. I do not like being required to write 15 words nor have I enjoyed getting the numerous emails. I do not like being required to write 15 words nor have I enjoyed getting the numerous emails. More

The wait was minimal and the clerks polite. The waiting room was clean and neat. The waiting room was clean and neat. More

I did complete another survey already. . I don’t understand why so many words are required. I am done . I don’t understand why so many words are required. I am done More

Everyone in the service department is a pleasure to work with. My car is always washed and ready by the time the said it would be ready. with. My car is always washed and ready by the time the said it would be ready. More