Columbia Acura Inc - Service Center

Even with an appt it does not matter you have to wait on whoever comes in ahead of you. I was told my service should take about an hour. Two hours later I have to go ask about my car which I see just sittin whoever comes in ahead of you. I was told my service should take about an hour. Two hours later I have to go ask about my car which I see just sitting out in the bay. Service had benn vompleted but it was just sitting there behind z2 other cars. Also I was told if I wanted a carwash it would most likely add 30 minutes to my time. Ridiculous !!! More

Everyone in the service department is a pleasure to work with. My car is always washed and ready by the time the said it would be ready. with. My car is always washed and ready by the time the said it would be ready. More

Everyone was very kind and helpful. Tt was very quick and the waiting area was clean. Tt was very quick and the waiting area was clean. More

I was waited on quickly and professionally. Although I was shocked that the price was doubled since the last time I had a change,although I was told the price before hand it still was a shocker Although I was shocked that the price was doubled since the last time I had a change,although I was told the price before hand it still was a shocker.. More

They always do a great job with my car, on time, and at a reasonable price. reasonable price. More

The team was very helpful and nice would recommend you to my friends and worked with me my friends and worked with me More

Jamie is the reason I continue to buy Acura cars at Columbia. He understands the issue with the car and will make every effort to fix it or tell you it is time for a new car, which is what he did with Columbia. He understands the issue with the car and will make every effort to fix it or tell you it is time for a new car, which is what he did with my old car. More

This was a diagnostic appointment. My husband was told over the phone the charge would be $85 to diagnose. When he got there, service dept told him it's $195. My husband told them he w My husband was told over the phone the charge would be $85 to diagnose. When he got there, service dept told him it's $195. My husband told them he was quoted $85. The service rep said no one would have quoted that amount, basically calling my husband a liar. Poorest customer service ever received! More

Jamey is very helpful! He goes above and beyond to help us. He is very customer service focused and we appreciate his help and kindness! He goes above and beyond to help us. He is very customer service focused and we appreciate his help and kindness! More

Nice, comfortable experience with the service department. Jamey and his team are friendly and efficient. Jamey and his team are friendly and efficient. More