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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,811 Reviews

1,811 Reviews of Columbia Acura Inc - Service Center

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January 09, 2024

My vehicle was inspected for the cylinder head cover oil leak, campaign 976. Austin told me parts on order (alternator cover). Only disappointment is that the alternator is protected gasket will continue to More

by rls756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte.
January 09, 2024

Courteous and very complete. Use of loaner car much appreciated as well. Service was done in the time they estimated which is always great. More

by WDB4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie (i think)
January 09, 2024

My vehicle was taken back quickly and they confirmed my service that was being performed on my suv. I was shown to the comfortable waiting area. My service was took a little less time than expected. More

by Tlleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Excellent visit. I own a Hyundia Ioniq 5, so had to come in for a software update. The dealership was very informative about the time it would for the update. The e More

by MEHTARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

A little disappointed this trip. Neglected to reset maintenance info on the car, left the old sticker in the window and didn’t wash my vehicle. I’m just hoping they actually did th More

by L.GUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 07, 2024

Excellent service and timeliness. Very professional and friendly. I will use them again in the future. More

by WBRADENIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember. Service department.
January 07, 2024

They were very nice at drop off. At pick up, agent continued a personal call for several minutes while I was waiting. Also thought the cost was way too high for what I had done. H More

by L.MENDELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
January 06, 2024

My actual MDX 2098 was done in a timely and efficient manner. Service was explained thoroughly. More

by rthorne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know
January 06, 2024

Austin was extremely helpful on my service. He clearly explained everything. He and the parts department were timely and efficient. More

by WEISBERGERAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
January 06, 2024

Great service and great customer care. I was very satisfied with the professionalism and the service. More

by madisonccuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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