Columbia Acura Inc - Service Center
Cincinnati, OH
1,811 Reviews of Columbia Acura Inc - Service Center
My vehicle was inspected for the cylinder head cover oil leak, campaign 976. Austin told me parts on order (alternator cover). Only disappointment is that the alternator is protected gasket will continue to leak, campaign 976. Austin told me parts on order (alternator cover). Only disappointment is that the alternator is protected gasket will continue to leak. Austin was very professional and answered all my questions. Thank you More
Courteous and very complete. Use of loaner car much appreciated as well. Service was done in the time they estimated which is always great. Use of loaner car much appreciated as well. Service was done in the time they estimated which is always great. More
My vehicle was taken back quickly and they confirmed my service that was being performed on my suv. I was shown to the comfortable waiting area. My service was took a little less time than expected. service that was being performed on my suv. I was shown to the comfortable waiting area. My service was took a little less time than expected. More
Excellent visit. I own a Hyundia Ioniq 5, so had to come in for a software update. The dealership was very informative about the time it would for the update. The e I own a Hyundia Ioniq 5, so had to come in for a software update. The dealership was very informative about the time it would for the update. The estimated time was exactly as they promised. The only complaint was in the "waiting lobby", where couple of guys were talking, very loudly, about their personal lives, politics, and religion. I rather not listen to all of that. Was very irritating. Not the dealership's fault, but maybe a sign that says that this is a quite zone would help. Some of us were working at the desks in the lobby. Just a suggestion. More
A little disappointed this trip. Neglected to reset maintenance info on the car, left the old sticker in the window and didn’t wash my vehicle. I’m just hoping they actually did th Neglected to reset maintenance info on the car, left the old sticker in the window and didn’t wash my vehicle. I’m just hoping they actually did the maintenance I paid for and not just the recall work. When I called the dealership to discuss this they asked me if I could bring the vehicle back in so they could check. Unfortunately it was the week before Christmas and I didn’t have the time. More
They were very nice at drop off. At pick up, agent continued a personal call for several minutes while I was waiting. Also thought the cost was way too high for what I had done. H At pick up, agent continued a personal call for several minutes while I was waiting. Also thought the cost was way too high for what I had done. However, work was done well and I did appreciate having a loaner car. More
My actual MDX 2098 was done in a timely and efficient manner. Service was explained thoroughly. manner. Service was explained thoroughly. More