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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,757 Reviews

1,757 Reviews of Columbia Acura Inc - Service Center

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December 29, 2023

Excellent service and very friendly personnel. They make you feel comfortable whether you are shopping for a new car or getting one serviced. More

by donna.schragal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Stars All of the Service Department
December 29, 2023

My car was there for three months and ten days. When I picked it up it made it to the gas station and would not start. Called AAA and the battery was dead even though I had ask them about the batte More

by SWTSKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

the service desk was very good to answer all my question and they even wash my car More

by JIGSJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
austin conte
December 29, 2023

Service was very helpful and accommodating. However, the problem that was affecting my vehicle was not resolved and I will need to return for more service. For this particular appointment, my More

by fjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
December 29, 2023

Austin was absolutely fantastic! Always takes care of my needs and is extremely kind, he always goes the extra mile to get things done. Thank you austin! More

by MASTERKZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin conte
December 29, 2023

It went all well ever time I go out their it alway does nice place nice people never have problems.... the only thing I can say is price wise which they alway wear but their are alittle over price when it More

by RICHARDTEAGUE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

I made an appointment for an oil change and tire rotation. I was told my vehicle would be ready between 60 and 90 minutes. I was also offered a complimentary car wash which I agreed. My vehicle was More

by Kenpenn2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

They are very professional and efficient. A very well run operation. I recommend them to everyone. More

by JLIMA2
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Allen was responsive, helpful and friendly. And that is enough about my visit, don't you think? More

by DBLACKMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with sales.
December 28, 2023

Dependable, friendly service- and I Trust their advice every time- Been a customer for many years! More

by ambdeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Allen
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