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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,812 Reviews

1,812 Reviews of Columbia Acura Inc - Service Center

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January 06, 2024

Great service and great customer care. I was very satisfied with the professionalism and the service. More

by madisonccuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
January 06, 2024

Communication could be much better Customer service needs attention to keep customer informed with ongoing issues More

by NKYBEAR@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
January 06, 2024

They were very courteous and knowledgeable. He discussed our options with us. The service department did a great job. More

by CMD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

I have a 2004 Elantra needing the heating and air conditioner restored. They didn't accept it. (It runs great, 18,867. miles. More

by CECILKIDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
January 05, 2024

The service was quick, helpful and thorough. Everyone I worked with was informative and helpful which made for a great experience. More

by k3cavallaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

The service tech was nice, and easy to deal with he explained what they were going to do and the cost. More

by NICKALAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owens
January 05, 2024

Reliable service dept and reccomends actions needed if any. Easy to de with with reasonable prices More

by rod_grms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

People great, efficient, explained thoroughly, will definitely return for service in the future. Very happy with overall experience. More

by KATIE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Jon and Jamey were very helpful and informative on my last service required visit. Always very polite and great service. More

by PFlood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
January 05, 2024

I was able to schedule my service immediately and everyone was very courteous upon arrival. My vehicle was returned to me clean inside and out after service. More

by MSKELLEY1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
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