Columbia Acura Inc - Service Center

The service consultants at Columbia Acura are very knowledgeable, fair in terms of the service they recommend, and are always pleasant and easy to work with. knowledgeable, fair in terms of the service they recommend, and are always pleasant and easy to work with. More

Fast service and staff was great. Easy in and out in forty five minutes and service area was very clean Easy in and out in forty five minutes and service area was very clean More

Columbia Acura Service department is superb. The team is always attentive and delivers far upon expectations. Jayme in service is always helpful and takes time to explain any questions I may h The team is always attentive and delivers far upon expectations. Jayme in service is always helpful and takes time to explain any questions I may have. More

The staff, from the individual who meets you and takes the keys, to the service staff, everyone is friendly and helpful. the keys, to the service staff, everyone is friendly and helpful. More

The representatives were very professional and the wait time for service exceeded my expectations. Additionally the customer wait area was clean and comfortable. time for service exceeded my expectations. Additionally the customer wait area was clean and comfortable. More

The staff at Columbia Acura service is always friendly and helpful! The service is why I will only purchase from Columbia Acura in the future. and helpful! The service is why I will only purchase from Columbia Acura in the future. More

I have purchased several cars from Columbia Acura over the years and my experience with their Service Dept has been stellar. The service manager (Jamey) has always been honest and fair. I have watched the years and my experience with their Service Dept has been stellar. The service manager (Jamey) has always been honest and fair. I have watched him with other customers as I have waited - and he is absolutely the best with everyone. I really appreciate the loaner program too. As a single parent who works full time - it is a godsend to have the loaner car to use while my car is being serviced. That is a HUGE perk. (Though I see what you are doing - giving me a car that is a step nicer than my own 😉🤣). Don’t worry - I will buy another car from you when the time comes! Keep up the good work - you all rock! The only suggestion I can make is - maybe in addition to washing my car - how about filling up my gas tank?! Just thought I’d try… More

Why do I have to write 15 words to submit? How really stupid is that to be able to submit a good five star review? Asinine How really stupid is that to be able to submit a good five star review? Asinine More

Was told my 60k service would take 3-4 hours and it took 10 hours. The service was more than I was originally told. Upon check out one lady sat and ate Dorito's and Mountain Dew while the other lady was on 10 hours. The service was more than I was originally told. Upon check out one lady sat and ate Dorito's and Mountain Dew while the other lady was on the phone. Not my usual good service from you. Message system when calling in absolutely stinks- leave a number for a text? Crazy. feel free to call me for more details. More

After the service all of my settings were changed Requested that the tire pressure be the same for all four tires It was not done The only positive was the service advisor changed Requested that the tire pressure be the same for all four tires It was not done The only positive was the service advisor More