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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,756 Reviews

1,756 Reviews of Columbia Acura Inc - Service Center

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December 28, 2023

Very clean and professional the service manager was very helpful and walked me through all questions More

by KIP.PRICE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Everyone was friendly, helpful and quick. Really love my Genesis and the people at the dealership More

by DORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Service was great! However, you should not set a minimum number of words to write More

by MBILKASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
December 27, 2023

I received very fast service for my visit. The service advisor found the best coupon for my service and applied it for me to my bill and saved me some money. More

by FLSHERIFF62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Great service. Everybody was very helpful and kind, especially for first time customers. Service was quick. More

by brinacrellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

This was our first time here for service. The folks we talked to were friendly and the waiting area wasn't bad at all. Our car was ready and the time frame the service advisor gave us and the More

by ragnarbloodaxe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Best service ever! Warm welcome friendly smiling faces. I haven’t been in for a couple years, and the way I was greeted and welcomed felt like I never left even though More

by Antoniofoster2411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
December 25, 2023

Team is great to work with and always go above and beyond to help out. More

by DUTCHWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Disorganized service center. When I got there I was ignored at the service counter. I didn’t know I had to pull up to the service garage door and get a ticket. When my car was More

by lisamoores
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know anyone’s name that we encountered. Nobody introduced themselves.
December 24, 2023

Excellent service by Austin and the crew at Columbia Hyundia. Came in for an oil change and tire rotation. Fast work. More

by ROBMELSOMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
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