Columbia Acura Inc - Service Center

Very easy to work with. Follow thru was great. My problem was addressed to my satisfaction. Follow thru was great. My problem was addressed to my satisfaction. More

Very clean and professional the service manager was very helpful and walked me through all questions helpful and walked me through all questions More

Everyone was friendly, helpful and quick. Really love my Genesis and the people at the dealership Really love my Genesis and the people at the dealership More

Service was great! However, you should not set a minimum number of words to write However, you should not set a minimum number of words to write More

I received very fast service for my visit. The service advisor found the best coupon for my service and applied it for me to my bill and saved me some money. The service advisor found the best coupon for my service and applied it for me to my bill and saved me some money. More

Great service. Everybody was very helpful and kind, especially for first time customers. Service was quick. Everybody was very helpful and kind, especially for first time customers. Service was quick. More

This was our first time here for service. The folks we talked to were friendly and the waiting area wasn't bad at all. Our car was ready and the time frame the service advisor gave us and the The folks we talked to were friendly and the waiting area wasn't bad at all. Our car was ready and the time frame the service advisor gave us and the cost was within the estimate. A great visit overall. More

Best service ever! Warm welcome friendly smiling faces. I haven’t been in for a couple years, and the way I was greeted and welcomed felt like I never left even though Warm welcome friendly smiling faces. I haven’t been in for a couple years, and the way I was greeted and welcomed felt like I never left even though I chose not to get the Acura car it was so nice seeing my Acura family. They are the best service team ever! I currently have a Lexus and Acura hands down has the best service department bye far!!! I can’t wait to return to Acura in a couple year’s!! Thank you so much. More

Team is great to work with and always go above and beyond to help out. to help out. More

Disorganized service center. When I got there I was ignored at the service counter. I didn’t know I had to pull up to the service garage door and get a ticket. When my car was When I got there I was ignored at the service counter. I didn’t know I had to pull up to the service garage door and get a ticket. When my car was ready, I was told it was parked inside and to go to the cashier window to get my key. I stood in line for 20 minutes. An old lady working the window had no idea what she was doing, They didn’t have my key and said it would be in my car. I went to the garage and my key was in the car. The garage door was down and I had no idea how to open it. I had to get back out of my car and go to the service desk to have them open the door so that I could drive out, This place was terrible and I won’t go back. Every part of this service was disjointed. Other customers were also annoyed. More