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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,866 Reviews

1,866 Reviews of Columbia Acura Inc - Service Center

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January 14, 2024

Why do you let oil changes make an appt online if there is no priority for service More

by SCSA_JABRONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
January 14, 2024

Friendly and prompt service. Never recommend unnecessary repairs. Keep repair costs reasonable with available coupons even when I don't have one. I take both my Acuras there fo More

by crockett.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey moore
January 13, 2024

Columbia Hyundai’s staff were extremely helpful. They offered speedy service. Less than a hour wait until I was back out the door The waiting area was comfortable, clean, and quiet. More

by MIL1LIONK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

It was easy to make an appointment, even by texting with Kayla when it was busy there. And the wait time wasn't long. In addition, it turned out to be a little cheaper than originally quoted - a good surpri More

by BROOKSGLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Gibson
January 13, 2024

Great service reps. Excellent service. I really enjoy the confidence of knowing my service is performed by professionaly trained Acura technicians. More

by JKLEINHAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
January 13, 2024

Acura did a great job servicing my vehicle on time and done right! Outstanding customer service! More

by STEVESILVERMAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams
January 13, 2024

Although this repair took a long time given the backlog of vehicles needing to be repaired, the service team at Columbia Hyundai did a great job of keeping me informed along the way. The rental reimbursem More

by KJLAFRANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
January 13, 2024

Easy to make appointments online, great service advisor and and fast service! Plus nice waiting area, what else do you need? More

by NANCY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
January 13, 2024

The service was great , but the wait was twice as long as stated. Usually I have no issues when I have been here in the past. More

by MYNICELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 13, 2024

Last minute they worked me into their schedule to replace my battery. I really appreciate that kind of service. More

by LALBRECHT40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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