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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,758 Reviews

1,758 Reviews of Columbia Acura Inc - Service Center

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December 22, 2023

I had a great experience! I was in and out very quickly, Austin Conte was phenomenal! Will be asking for his help every time. More

by Mikaela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
December 22, 2023

Austin Conte has been very professional with respect. Thorough explanation; respectful of my time. Working closely with the mechanics to ensure my car runs properly. More

by TIMOTHY.HECKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
December 22, 2023

Austin Conte was very helpful and accommodating and got us out in one hour. I’ll make other appointments with him. More

by fjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
December 21, 2023

Thanks for getting me so quickly--my tire was losing air and Austin Conte, my service advisor was great to work with. Austin is a real asset to your service department and I'm grateful he took care of my v More

by jmcgodfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Friendly, polite and professional service representative. Cleaned interior of car and went out of their way to go back and check air pressure. More

by JRJOHNST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representatives
December 21, 2023

Quick, upbeat personal , quality attention to my MDX, comfortable waiting room, timely service and value pricing More

by JMWALT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Tiffany Mair. was very professional explaining maintenance performed on my MDX. Her system knowledge of the vehicle was very helpful. More

by REBERNARD60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Shaffer
December 20, 2023

Keith with Genesis took care of what I needed. It wasn’t complex but he made sure I was taken care of and on my way in only about 20 minutes. Thx More

by NEWKNEWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, in. Genesis
December 20, 2023

Finance department wanted to charge us recertification fee for our 5 month old car (with 900 miles)That we had bought from them that we were trading in...making us $7000.00 upside down.. When we trade in More

by Don't Care
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't work with the sales person
December 20, 2023

Appreciate honesty and fairness from Jamey. I feel like my car is being taken care of. More

by DAVEMORE5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
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