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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,866 Reviews

1,866 Reviews of Columbia Acura Inc - Service Center

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January 13, 2024

My daughter and I both bought the same car just different colors. she had hers serviced recently and was done quickly. Very pleased. More

by brendaschmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

SERVICE; Professional! Con scien tious! Treat you like person, not work order! Efficient appt process. More

by THEKYTURFCLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore, Service Manager
January 12, 2024

The staff was very accommodating with out an appointment scheduled, super nice, and very friendly More

by FREELANCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle OWENS
January 12, 2024

Hadn’t been to dealership in awhile. Love the garage set up, not cold, improved waiting room, friendly attentive staff with updates. More

by GREENEDALE7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Yes I would recommend them for service. Thank you very much for providing explanation of what the issues were and how to address them. More

by MERCHANT.HASNAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Brindle was kind, helpful and understanding when my toddler jammed the car light. He helped organize an appointment and explained the delays and the processes. More

by NINA.LOFTSPRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle
January 12, 2024

The person that helped me was quick clear and made the experience easy for me to navigate! More

by DOERFLEINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Courteous, respectful , on-time, easy to schedule. Lots of appointments available. Free car wash awesome More

by DBURKHARDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Can always trust these guys. Completely honest. Fast and efficient service. Have been dealing with them for 23 years. More

by Bishdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
January 11, 2024

Jamie was awesome. Quick in and out service. Super cool staff. Will be back again. Parts guys are awesome aswell! More

by COREY.GRIFFITH14
Recommend Dealer
Yes
Employees Worked With
Jamie
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