Columbia Acura Inc - Service Center

Thanks for getting me so quickly--my tire was losing air and Austin Conte, my service advisor was great to work with. Austin is a real asset to your service department and I'm grateful he took care of my v and Austin Conte, my service advisor was great to work with. Austin is a real asset to your service department and I'm grateful he took care of my vehicle needs. I definitely will be back :) More

Friendly, polite and professional service representative. Cleaned interior of car and went out of their way to go back and check air pressure. Cleaned interior of car and went out of their way to go back and check air pressure. More

Quick, upbeat personal , quality attention to my MDX, comfortable waiting room, timely service and value pricing comfortable waiting room, timely service and value pricing More

I always receive the best service from the Columbia Acura service department. Jamey is always a pleasure to work with service department. Jamey is always a pleasure to work with More

Always helpful - easy scheduling- friendly employees - office staff was good. Nice waiting room Appreciate the customer service office staff was good. Nice waiting room Appreciate the customer service More

Appreciate honesty and fairness from Jamey. I feel like my car is being taken care of. I feel like my car is being taken care of. More

Columbia Genesis- car returned with altered touch screen- wrong time set , radio “on switch” disabled. Tire pressure warning indicated low pressure R front Had to wait more than 20 minutes after told car w wrong time set , radio “on switch” disabled. Tire pressure warning indicated low pressure R front Had to wait more than 20 minutes after told car was being brought out More

Keith with Genesis took care of what I needed. It wasn’t complex but he made sure I was taken care of and on my way in only about 20 minutes. Thx It wasn’t complex but he made sure I was taken care of and on my way in only about 20 minutes. Thx More

Finance department wanted to charge us recertification fee for our 5 month old car (with 900 miles)That we had bought from them that we were trading in...making us $7000.00 upside down.. When we trade in fee for our 5 month old car (with 900 miles)That we had bought from them that we were trading in...making us $7000.00 upside down.. When we trade in it will be someplace else. More

Great customer service, very positive experience every time I bring my automobiles in to be serviced. Everyone is very courteous and professional time I bring my automobiles in to be serviced. Everyone is very courteous and professional More