Columbia Acura Inc - Service Center

I have always been happy with the service at Columbia. However, my last scheduled service appointment was to take care of a recall on my 2024 Tuscon and have the oil changed and tires rotated. After get However, my last scheduled service appointment was to take care of a recall on my 2024 Tuscon and have the oil changed and tires rotated. After getting a call saying my car was ready and signing off that the service was completed, I received a phone call 2 hours later that they had not been able to fix the windshield because of not having the tool or part. I was very disappointed since I had scheduled the appointment weeks prior and had taken time away from my job to get it there. More

The best and very friendly. He understood my situation and was very fair when it came to the explanation for billing and what had to be done. He understood my situation and was very fair when it came to the explanation for billing and what had to be done. More

We have been customers of Columbia Acura since 1987 and have known several of their reps for almost that long! Goes without saying, we love their cars and we especially enjoy dealing with all of the staff have known several of their reps for almost that long! Goes without saying, we love their cars and we especially enjoy dealing with all of the staff who’ve become our friends! More

Got checked right in. Wait time was as promised. Waiting area clean with complementary drinks Wait time was as promised. Waiting area clean with complementary drinks More

Very smooth, timely and professional experience. Keith continues to be a pleasure to work with. Keith continues to be a pleasure to work with. More

2 hours to change oil. Suggested unnecessary services. Next time jiffy lube. nice new facilities. Suggested unnecessary services. Next time jiffy lube. nice new facilities. More

It went all well ever time I go out their it alway does nice place nice people never have problems.... the only thing I can say is price wise which they alway wear but their are alittle over price when it nice place nice people never have problems.... the only thing I can say is price wise which they alway wear but their are alittle over price when it come to get the parts out their and work on it compared to most place... But other then that it an awesome place all nice people and they no their stuff.. I alway come out their and I still do thanks for all you guys do .. happy new years More

The Hyundai Service Manager, Austin Conte handled my needs perfectly. Austin expedited a loaner quickly. The loaner staffer was also fast, friendly and efficient. The cashier was also friendly and effi needs perfectly. Austin expedited a loaner quickly. The loaner staffer was also fast, friendly and efficient. The cashier was also friendly and efficient. More

Service was very helpful and accommodating. However, the problem that was affecting my vehicle was not resolved and I will need to return for more service. For this particular appointment, my However, the problem that was affecting my vehicle was not resolved and I will need to return for more service. For this particular appointment, my vehicle was return earlier than I requested. I was given a car wash when I specifically requested no wash, which delayed the car retrieval. I did receive a free oil change from Austin for my trouble. More

Service was very professional and efficient. Everyone that I dealt with at the dealership was friendly I did wait for my car to be serviced and the wait room was extremely clean with work stat Everyone that I dealt with at the dealership was friendly I did wait for my car to be serviced and the wait room was extremely clean with work stations available while I waited. More