Columbia Acura Inc - Service Center

Excellent visit. I own a Hyundia Ioniq 5, so had to come in for a software update. The dealership was very informative about the time it would for the update. The e I own a Hyundia Ioniq 5, so had to come in for a software update. The dealership was very informative about the time it would for the update. The estimated time was exactly as they promised. The only complaint was in the "waiting lobby", where couple of guys were talking, very loudly, about their personal lives, politics, and religion. I rather not listen to all of that. Was very irritating. Not the dealership's fault, but maybe a sign that says that this is a quite zone would help. Some of us were working at the desks in the lobby. Just a suggestion. More

A little disappointed this trip. Neglected to reset maintenance info on the car, left the old sticker in the window and didn’t wash my vehicle. I’m just hoping they actually did th Neglected to reset maintenance info on the car, left the old sticker in the window and didn’t wash my vehicle. I’m just hoping they actually did the maintenance I paid for and not just the recall work. When I called the dealership to discuss this they asked me if I could bring the vehicle back in so they could check. Unfortunately it was the week before Christmas and I didn’t have the time. More

They were very nice at drop off. At pick up, agent continued a personal call for several minutes while I was waiting. Also thought the cost was way too high for what I had done. H At pick up, agent continued a personal call for several minutes while I was waiting. Also thought the cost was way too high for what I had done. However, work was done well and I did appreciate having a loaner car. More

Excellent service and timeliness. Very professional and friendly. I will use them again in the future. Very professional and friendly. I will use them again in the future. More

Communication could be much better Customer service needs attention to keep customer informed with ongoing issues attention to keep customer informed with ongoing issues More

My actual MDX 2098 was done in a timely and efficient manner. Service was explained thoroughly. manner. Service was explained thoroughly. More

Austin was extremely helpful on my service. He clearly explained everything. He and the parts department were timely and efficient. He clearly explained everything. He and the parts department were timely and efficient. More

Great service and great customer care. I was very satisfied with the professionalism and the service. I was very satisfied with the professionalism and the service. More

They were very courteous and knowledgeable. He discussed our options with us. The service department did a great job. He discussed our options with us. The service department did a great job. More

I have a 2004 Elantra needing the heating and air conditioner restored. They didn't accept it. (It runs great, 18,867. miles. conditioner restored. They didn't accept it. (It runs great, 18,867. miles. More