Columbia Acura Inc - Service Center

the service desk was very good to answer all my question and they even wash my car and they even wash my car More

Columbia acura is a great dealership, we've been going to them for years now. Jayme over in service is fantastic, always responsive and willing to help! them for years now. Jayme over in service is fantastic, always responsive and willing to help! More

Excellent service and very friendly personnel. They make you feel comfortable whether you are shopping for a new car or getting one serviced. They make you feel comfortable whether you are shopping for a new car or getting one serviced. More

I made an appointment for an oil change and tire rotation. I was told my vehicle would be ready between 60 and 90 minutes. I was also offered a complimentary car wash which I agreed. My vehicle was rotation. I was told my vehicle would be ready between 60 and 90 minutes. I was also offered a complimentary car wash which I agreed. My vehicle wasn't returned for 21/2 hrs, and no car wash after that wait. There is no excuse for that long of a wait for someone with an appointment! More

My car was there for three months and ten days. When I picked it up it made it to the gas station and would not start. Called AAA and the battery was dead even though I had ask them about the batte When I picked it up it made it to the gas station and would not start. Called AAA and the battery was dead even though I had ask them about the battery they told me in service that it was good. I went without a car for over three months ended up buying a new car. They did nothing to try to help me with transportation. The only time they called me was this Wednesday to pick it up. Very poor customer service all they were concerned about was trying to get over one thousand dollars for parts. I have been out a lot of money waiting for this car. More

Service was great! However, you should not set a minimum number of words to write However, you should not set a minimum number of words to write More

Very clean and professional the service manager was very helpful and walked me through all questions helpful and walked me through all questions More

Everyone was friendly, helpful and quick. Really love my Genesis and the people at the dealership Really love my Genesis and the people at the dealership More

They are very professional and efficient. A very well run operation. I recommend them to everyone. A very well run operation. I recommend them to everyone. More

Allen was responsive, helpful and friendly. And that is enough about my visit, don't you think? And that is enough about my visit, don't you think? More