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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,868 Reviews

1,868 Reviews of Columbia Acura Inc - Service Center

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January 05, 2024

The service was quick, helpful and thorough. Everyone I worked with was informative and helpful which made for a great experience. More

by k3cavallaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

The service tech was nice, and easy to deal with he explained what they were going to do and the cost. More

by NICKALAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owens
January 05, 2024

Reliable service dept and reccomends actions needed if any. Easy to de with with reasonable prices More

by rod_grms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

People great, efficient, explained thoroughly, will definitely return for service in the future. Very happy with overall experience. More

by KATIE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Jon and Jamey were very helpful and informative on my last service required visit. Always very polite and great service. More

by PFlood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
January 05, 2024

I was able to schedule my service immediately and everyone was very courteous upon arrival. My vehicle was returned to me clean inside and out after service. More

by MSKELLEY1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
January 05, 2024

It was easy and convenient to schedule an appointment. The service was done quicker than I expected, and the communication was excellent. More

by BAILEYBOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Always great service Always on time Answers every question I asked and gave thorough responses More

by BMAHONEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

I have been going to Columbia for cars and service for over 30 years. They are professional, friendly, and helpful! More

by mark.noschang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

The service department was great. Friendly, clean, and quick. I even looked at the new cars in the showroom. Welcoming atmosphere. More

by DEBZIE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ziegler
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