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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

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September 28, 2023

Good experience this was only my 3rd service appointment but have been impressed. I do find the service pricing a little on the expensive side (especially oil change and tire rotation) but appreciate the se More

by mpowelloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Front desk are Very professional. Kept to the original amount of time needed for service. More

by CBOSBORNE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Always very efficient and professional! I’ve never had an issue with Columbia Acura’s service department. More

by Mike Taggart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Everything seems to be fine. People were all nice and done sooner then I expected. More

by NAJEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

The service department is always top notch! Very friendly, polite and professional. I have not had a bad experience. More

by SNELLJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Fast. ..Friendly Professional Service from start to finish. They did a great job. I'll always come back. More

by RVP1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Great place, great people, great service. The service department goes out of their way to ensure you are satisfied More

by AFRYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service not sakes dept
September 27, 2023

Did what they said they would do. Took care of all issues that needed attention. More

by JIMKOHL826
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
September 27, 2023

The constant attention to detail and going above and beyond is what sets them apart from other dealerships that simply achieve status quo. More

by TASHA.PITILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hauenstein
September 27, 2023

Great customer service, fast and friendly. On a Saturday had me in and out in no time!! More

by SSCHAEF88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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