Columbia Acura Inc - Service Center

Went in for “service required”. Oil change completed, service completed in a good amount of time. Oil change completed, service completed in a good amount of time. More

You guys did a good job. Just that you don’t reset the service calendar. So, whenever I start my car the service warning come on. Several attempts to correct it over the phon Just that you don’t reset the service calendar. So, whenever I start my car the service warning come on. Several attempts to correct it over the phone have failed. However, I love your promptness.thank you for the work you do. More

Allan was excellent in explaining my issues that needed to be addressed. He also offered a loaner car since the work was going to be a few hours extra. I was able to run a few errands and come back later to be addressed. He also offered a loaner car since the work was going to be a few hours extra. I was able to run a few errands and come back later for the car. Thank you More

Clean, efficient friendly and knowledgeable technicians. Very modern facility and very attractive. Very comfortable and snacks were good. Very modern facility and very attractive. Very comfortable and snacks were good. More

I pulled into service entrance and was promptly addressed and informed on who I should talk to about the issue with my vehicle. and informed on who I should talk to about the issue with my vehicle. More

Everyone was very polite and nice on arrival and when I left. Very informative and helpful too left. Very informative and helpful too More

Never called to let me know my car was done. Scratched my steering wheel in the middle of the leather. Scratched my steering wheel in the middle of the leather. More

Poor communication. Poor execution. I don't trust the service at this point. No explanation or even face to face contact with service department when I picked up the Poor execution. I don't trust the service at this point. No explanation or even face to face contact with service department when I picked up the car. More

Excellent service. While my car was being serviced, they even drove me to a local restaurant to get lunch! While my car was being serviced, they even drove me to a local restaurant to get lunch! More

I have taken my vehicle to get all my services done and they have always done a great job. they have always done a great job. More