Columbia Acura Inc - Service Center

Always helpful - easy scheduling- friendly employees - office staff was good. Nice waiting room Appreciate the customer service office staff was good. Nice waiting room Appreciate the customer service More

Appreciate honesty and fairness from Jamey. I feel like my car is being taken care of. I feel like my car is being taken care of. More

Columbia Genesis- car returned with altered touch screen- wrong time set , radio “on switch” disabled. Tire pressure warning indicated low pressure R front Had to wait more than 20 minutes after told car w wrong time set , radio “on switch” disabled. Tire pressure warning indicated low pressure R front Had to wait more than 20 minutes after told car was being brought out More

Very helpful and courteous, person picking up and delivering my car back to me was so nice. delivering my car back to me was so nice. More

Took their time and did a good quality job repairing the car. Would highly recommend them. car. Would highly recommend them. More

Felt like it was important to the Genesis service representative that I feel comfortable and completely satisfied with the service. I was. Kept me up to date on the status of my oil change and made representative that I feel comfortable and completely satisfied with the service. I was. Kept me up to date on the status of my oil change and made sure I understood the process. (This was my first oil change for my new Genesis G-80.) Waiting area was very comfortable and had complimentary snacks and coffee/bottled water. More

Failed to wash car, deduct coupon from bill, retrieving car after service was not good. car after service was not good. More

This dealer does not have their processes in place to service cars efficiently and conveniently for the customer. service cars efficiently and conveniently for the customer. More

The staff is Pleasant, efficient, knowledgeable listen to their client and thorough. I always feel heard and respected. their client and thorough. I always feel heard and respected. More

The service has been great since this team changed a few years ago. Jamey has been fantastic to work with. years ago. Jamey has been fantastic to work with. More