Columbia Acura Inc - Service Center

As always everyone was very Polite, courteous, and professional. I would recommend the dealership to friends. professional. I would recommend the dealership to friends. More

JD, Lyndsey, Keith, and Richard are wonderful! ! The inside of the dealership is boring, cold feeling, and unwelcoming ! The inside of the dealership is boring, cold feeling, and unwelcoming More

Got checked right in. Wait time was as promised. Waiting area clean with complementary drinks Wait time was as promised. Waiting area clean with complementary drinks More

Simple, frictionless experience dropping off my car for an A1 service. Thanks to the team for the great service and a great experience! an A1 service. Thanks to the team for the great service and a great experience! More

Everyone is always so pleasant and welcoming. The only complaint I have is that they offered a free car wash. I specifically asked that they do that and they didn't. However, it was my fault for The only complaint I have is that they offered a free car wash. I specifically asked that they do that and they didn't. However, it was my fault for not noticing until I got home or I would've asked again while I was there. Otherwise, the service they provided was great and it was a good overall experience More

Austin was absolutely fantastic! Always takes care of my needs and is extremely kind, he always goes the extra mile to get things done. Thank you austin! Always takes care of my needs and is extremely kind, he always goes the extra mile to get things done. Thank you austin! More

I have always been happy with the service at Columbia. However, my last scheduled service appointment was to take care of a recall on my 2024 Tuscon and have the oil changed and tires rotated. After get However, my last scheduled service appointment was to take care of a recall on my 2024 Tuscon and have the oil changed and tires rotated. After getting a call saying my car was ready and signing off that the service was completed, I received a phone call 2 hours later that they had not been able to fix the windshield because of not having the tool or part. I was very disappointed since I had scheduled the appointment weeks prior and had taken time away from my job to get it there. More

The best and very friendly. He understood my situation and was very fair when it came to the explanation for billing and what had to be done. He understood my situation and was very fair when it came to the explanation for billing and what had to be done. More

We have been customers of Columbia Acura since 1987 and have known several of their reps for almost that long! Goes without saying, we love their cars and we especially enjoy dealing with all of the staff have known several of their reps for almost that long! Goes without saying, we love their cars and we especially enjoy dealing with all of the staff who’ve become our friends! More

2 hours to change oil. Suggested unnecessary services. Next time jiffy lube. nice new facilities. Suggested unnecessary services. Next time jiffy lube. nice new facilities. More