Columbia Acura Inc - Service Center

The Hyundai Service Manager, Austin Conte handled my needs perfectly. Austin expedited a loaner quickly. The loaner staffer was also fast, friendly and efficient. The cashier was also friendly and effi needs perfectly. Austin expedited a loaner quickly. The loaner staffer was also fast, friendly and efficient. The cashier was also friendly and efficient. More

Service was very helpful and accommodating. However, the problem that was affecting my vehicle was not resolved and I will need to return for more service. For this particular appointment, my However, the problem that was affecting my vehicle was not resolved and I will need to return for more service. For this particular appointment, my vehicle was return earlier than I requested. I was given a car wash when I specifically requested no wash, which delayed the car retrieval. I did receive a free oil change from Austin for my trouble. More

Service was very professional and efficient. Everyone that I dealt with at the dealership was friendly I did wait for my car to be serviced and the wait room was extremely clean with work stat Everyone that I dealt with at the dealership was friendly I did wait for my car to be serviced and the wait room was extremely clean with work stations available while I waited. More

Very smooth, timely and professional experience. Keith continues to be a pleasure to work with. Keith continues to be a pleasure to work with. More

the service desk was very good to answer all my question and they even wash my car and they even wash my car More

Columbia acura is a great dealership, we've been going to them for years now. Jayme over in service is fantastic, always responsive and willing to help! them for years now. Jayme over in service is fantastic, always responsive and willing to help! More

Excellent service and very friendly personnel. They make you feel comfortable whether you are shopping for a new car or getting one serviced. They make you feel comfortable whether you are shopping for a new car or getting one serviced. More

I made an appointment for an oil change and tire rotation. I was told my vehicle would be ready between 60 and 90 minutes. I was also offered a complimentary car wash which I agreed. My vehicle was rotation. I was told my vehicle would be ready between 60 and 90 minutes. I was also offered a complimentary car wash which I agreed. My vehicle wasn't returned for 21/2 hrs, and no car wash after that wait. There is no excuse for that long of a wait for someone with an appointment! More

My car was there for three months and ten days. When I picked it up it made it to the gas station and would not start. Called AAA and the battery was dead even though I had ask them about the batte When I picked it up it made it to the gas station and would not start. Called AAA and the battery was dead even though I had ask them about the battery they told me in service that it was good. I went without a car for over three months ended up buying a new car. They did nothing to try to help me with transportation. The only time they called me was this Wednesday to pick it up. Very poor customer service all they were concerned about was trying to get over one thousand dollars for parts. I have been out a lot of money waiting for this car. More

Service was great! However, you should not set a minimum number of words to write However, you should not set a minimum number of words to write More