Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,804 Reviews

1,804 Reviews of Columbia Acura Inc - Service Center

Sort by
December 09, 2023

POSITIVE. WELCOMING. PROFESSIONAL. FAST SERVICE. CLEAN. BEAUTIFUL WAITING ROOM. Should NOT have a minimum. Deterent. :-) More

by SHANKATHSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CONCIERGE (Young man with long dark hair) - EXCELLENT.
December 09, 2023

The rate is excellent this time only because it was free due to warrenty repair, but in the past I have had problems twice with the service which is why I have not been back for over 3 years. I now go to i More

by RICHBOLLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

I bought my Genesis because I loved the looks, but Columbia was that extra. My father bought my first car from Columbia Oldsmobile in 1963. Glad I bought another from them. More

by BUTZIJ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith. He is excellent at what he does. If I have a problem he tries to fix it immediately if he can.
December 09, 2023

Very friendly and efficient service! Everything exceeded beyond what I had expected. Thank you so much! More

by mdcdhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Everyone I dealt with at the dealership was very nice from the service desk to the billing. More

by JBRUDEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t catch any names
December 09, 2023

The service technician was informative, explained everything so I understood what they would be doing to my car. Unfortunately the computer did not show anything was not working correctly, so nothing More

by JLG3943
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

We had extensive brake and belt repairs before leaving on a cross country road trip. The results were great. More

by johnmthompson47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
December 09, 2023

They are super professional and eager to help. I always feel like my money is well spent when I go here. More

by HIGGINBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Great service every time! My interactions with staff have always been above and beyond. Thank you More

by WESTINEVERSOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

As you may be aware, we have purchased, I believe, 6 automobiles from this dealership, and enjoyed each one. More

by JIMELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
131
...