Columbia Acura Inc - Service Center

They were 100 per cent on the time it would take for the recall work that was being done recall work that was being done More

Great experience as always. In and out in record time! Clean, courteous and welcoming. Many thanks! In and out in record time! Clean, courteous and welcoming. Many thanks! More

The service Rep was professional and explained everything that was going to be completed on my Hyundai Elantra. 5 ***** that was going to be completed on my Hyundai Elantra. 5 ***** More

Love the dealership and the customer service is great. Only thing was thought I was going to get a car wash but it didn’t happen. Only thing was thought I was going to get a car wash but it didn’t happen. More

I've owned 2 G80s. .since 2017. You've serviced them both. Simple stuff. Now I brought the 2nd G80 with slow leak at water pump and xxxxty dull window trim a year ago. Y .since 2017. You've serviced them both. Simple stuff. Now I brought the 2nd G80 with slow leak at water pump and xxxxty dull window trim a year ago. Your tech/service mgr said no issues. ..and were not going to fix the shifty dull window trim either. Now at 64,000 (out of mg warranty) the water pump IS AN ISSUE you want $1000 + $700 from my warranty??!!...and now the window trim looks like farm truck. Isn't the Genesis experience supposed to be better??..or were these early years just gussied up Hyundais Sonatas? BTW..the remote start no longer works?? Said technology was 2G phone..15 years old??!!! More

Half xxx job quart low after oil change never aired tires up light still on! Not satisfied at all! The worst service I’ve ever received! Family has bought 3cars from Columbia Acura and this was the worst! up light still on! Not satisfied at all! The worst service I’ve ever received! Family has bought 3cars from Columbia Acura and this was the worst! More

I brought the car in for a 15,000 mile service which included an oil change and tire rotation. I am pleased with the speed of the process, however, there were some issues. Due to the sudden drop in temp included an oil change and tire rotation. I am pleased with the speed of the process, however, there were some issues. Due to the sudden drop in temperature, my tire pressures dropped and low tire pressue warning was displayed. I asked if the tires' pressure would be adjusted with the rotation and was told that it would be done. It was not done. When the vehicle was returned to me, the tire pressure warning was still being displayed. I inflated the tires when I returned home. Also, when I sat in the car, the seat and mirrors were adjusted to extremes. I did not see anyone in the service department so large that those adjustments would have been necessary. Also, my mobile phone had been cleared from the system and I had to add it back. In addition, my Apple Play would not work; I think I have it working now. Were changes to the computer system necessary for an oil change and tire rotation. More

I have a customer of Columbia Acura for 17 years. Jamey Moore is outstanding. Very professional , knowledgeable and friendly. Jamey Moore is outstanding. Very professional , knowledgeable and friendly. More

Followed up promptly on leak from differential service done during prior week. Very satisfied with response. done during prior week. Very satisfied with response. More

Excellent! It was a wonderful experience and my car and felt very taken care of! It was a wonderful experience and my car and felt very taken care of! More