Columbia Acura Inc - Service Center

I have a customer of Columbia Acura for 17 years. Jamey Moore is outstanding. Very professional , knowledgeable and friendly. Jamey Moore is outstanding. Very professional , knowledgeable and friendly. More

Followed up promptly on leak from differential service done during prior week. Very satisfied with response. done during prior week. Very satisfied with response. More

Excellent! It was a wonderful experience and my car and felt very taken care of! It was a wonderful experience and my car and felt very taken care of! More

Very professional, friendly, explains all informed well. I have recommended them to all my family and 2 relatives bought new cars. I have recommended them to all my family and 2 relatives bought new cars. More

Always great service at Columbia Acura! They even changed my remote battery for me! Love my dealership They even changed my remote battery for me! Love my dealership More

Took my 2013 Hyundai Santa Fe in for a recall issue my advisor recommended a transmission fluid change. I got the transmission fluid changed based on their recommendation paid $400 and the car is screwed advisor recommended a transmission fluid change. I got the transmission fluid changed based on their recommendation paid $400 and the car is screwed up. It is taking me three days to get my car back into the dealership to see what is wrong with it. I’ve been without a car. I’m taking it in for them to fix free of charge and they need to fix it ASAP. The transmission is not working right. The car is sputtering down shifting the RPMs are going haywire and the car has no pick up and go. Obviously they’ve messed up the transmission upon changing the transmission fluid. I hope it can be repaired quickly and in one day on Thursday I am not happy with the outcome of this. The car was completely completely fine and running beautifully before I took it in there for a recall. More

Very prompt service. Was kept informed throughout the service time. The wait was also pleasant. Was kept informed throughout the service time. The wait was also pleasant. More

I had my vehicle in to get all fluids checked before traveling over the Thanksgiving Holiday. Austin Conte did an excellent job managing the process. traveling over the Thanksgiving Holiday. Austin Conte did an excellent job managing the process. More

Brought car in while under bumper to bumper warranty and got charged $190. Said the tires are cupped due to not rotating them meanwhile I’ve taken it to Hyundai for every scheduled service. Said I need all got charged $190. Said the tires are cupped due to not rotating them meanwhile I’ve taken it to Hyundai for every scheduled service. Said I need all new tires and it’ll be $1000 LOL what a joke More

Logistics of the site is new but does not work well. Personnel for Genesis is not consistent with a luxury car dealership. Time to complete service too long. Personnel for Genesis is not consistent with a luxury car dealership. Time to complete service too long. More