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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,806 Reviews

1,806 Reviews of Columbia Acura Inc - Service Center

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December 06, 2023

Straight forward and professional. I will let you know about recommended service at another time. More

by s2simpson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 06, 2023

Love working with Columbia Acura. I know I will always have the best service and care provided to meet my needs. They always exceed my expectations. More

by ahurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

The Service Dept. was top-drawer. Everyone was pleasant and helpful. Really have improved the experience. More

by kevin.jones5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendel Owens
December 06, 2023

Great service. The process was quick and easy. Great environment. The wait time was fast. More

by SCOTTIESIBERT419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Professional and responsive! Very good service! Cannot say enough about all the staff and the way they conduct business. More

by SMAHLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Owens
December 05, 2023

I have had a car sitting there waiting for an engine to be replaced for months now with no word on when I will get it back. I could never do this to my customers. More

by BMILES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

So kind. So helpful. Everything was clearly explained to me before my vehicle was taken back to be serviced. More

by FRANKJANNAKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

I've always had 5 star service at Columbia. From sales to service department, professional and friendly. More

by mtrelvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
December 05, 2023

Great and friendly and professional staff! I’m always treated courteously and respectfully. AND the service is always done as promised! More

by JEANNETTE0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

I had my car serviced with an oil change. Service was great, the person checking me in was very friendly and explained all that would be done More

by BDOLK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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