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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,741 Reviews

1,741 Reviews of Columbia Acura Inc - Service Center

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November 22, 2023

My experience was pleasant and friendly… until they tried to dupe me into buying several things that tried to frame as dangerous. A visit to another mechanic showed no problems More

by DAVEU22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey
November 22, 2023

Best sales person, Julio! He has sold me all of my cars and is fantastic. More

by NIKAIDOHLEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
November 22, 2023

Started off not too good but issues were rectified by the end of the service More

by JUMPNJAQ64JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

The gentleman at the counter was super! Answered all my questions and fixed my problem! Great job!!!! More

by JARMILES2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Terrible communication issues. Had to go to the shop to find out what was going on. The text system is ineffective. Some conversations are best had with a live person over the pho More

by alison.rack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
November 21, 2023

Oil change and filter was fast and efficient. Found the noise in the steering column and fixed it under warranty. Great job as usual by the service staff and technicians especially, Cheyenne. More

by SAYLERGV0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
November 20, 2023

Always great on time service from the technicians and the service staff! I highly recommend! More

by GQVT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey, Alex, Alan, Tiffany, Caroline, Trevor
November 19, 2023

As always, service staff are friendly and keep me informed on what is going on with my maintenance or repairs. More

by jimlaurabow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Andrew, Trevor and Tiffany.
November 19, 2023

I think this dealership is awesome. I love the new changes they have. The person I had to take care of me. Did an awesome job. Very professional. Very knowledgeable. Thank you again. More

by sengewald27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

They are always nice and very friendly. Always gets my car in the shop in a timely manner. Did a good job in finding the problem with my car. More

by IMSHAWNX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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