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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,808 Reviews

1,808 Reviews of Columbia Acura Inc - Service Center

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November 30, 2023

I've owned 2 G80s. .since 2017. You've serviced them both. Simple stuff. Now I brought the 2nd G80 with slow leak at water pump and xxxxty dull window trim a year ago. Y More

by jeffdrago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Patterson...was nice but said here hands are tied.
November 30, 2023

I have been coming to this dealership for service for over 20 years. That says it all. More

by GPOPE6885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in Service
November 30, 2023

Great customer service. The service rep is wonderful and very friendly. I am always greeted by my name. The communication of the service is very thorough, and the work is More

by mallis.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Easy in and easy out. If there is an issue, they are well versed in what needs to be done. More

by kbcoaching26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
November 30, 2023

Great service and the staff was very helpful with explaining service needs for my car. More

by SFPIERCE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

I’ve had my TL serviced here since 2006 and have over 250,000 miles thanks to the excellent service! More

by PWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and Jamie
November 30, 2023

Jamie and the team did a great job explaining the service need and meeting commitments. More

by JADAHILL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
November 30, 2023

Good customer service, was in and out without any surprise costs, did a nice job More

by cmhall.ua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Great customer service and detail in their explanations. They make it easy to have your vehicle serviced. More

by jcs2666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

The service guys were great and gave me a loaner car. My car was finished when expected. More

by kim1767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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