Columbia Acura Inc - Service Center
Cincinnati, OH
1,808 Reviews of Columbia Acura Inc - Service Center
I've owned 2 G80s. .since 2017. You've serviced them both. Simple stuff. Now I brought the 2nd G80 with slow leak at water pump and xxxxty dull window trim a year ago. Y .since 2017. You've serviced them both. Simple stuff. Now I brought the 2nd G80 with slow leak at water pump and xxxxty dull window trim a year ago. Your tech/service mgr said no issues. ..and were not going to fix the shifty dull window trim either. Now at 64,000 (out of mg warranty) the water pump IS AN ISSUE you want $1000 + $700 from my warranty??!!...and now the window trim looks like farm truck. Isn't the Genesis experience supposed to be better??..or were these early years just gussied up Hyundais Sonatas? BTW..the remote start no longer works?? Said technology was 2G phone..15 years old??!!! More
Great customer service. The service rep is wonderful and very friendly. I am always greeted by my name. The communication of the service is very thorough, and the work is The service rep is wonderful and very friendly. I am always greeted by my name. The communication of the service is very thorough, and the work is completed in a timely and professional manner. All of this keeps me coming back to this location year after year. I have used this dealership since 2004 for both purchases and service. More
Great service and the staff was very helpful with explaining service needs for my car. explaining service needs for my car. More
Good customer service, was in and out without any surprise costs, did a nice job surprise costs, did a nice job More
Great customer service and detail in their explanations. They make it easy to have your vehicle serviced. They make it easy to have your vehicle serviced. More