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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,850 Reviews

1,850 Reviews of Columbia Acura Inc - Service Center

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December 05, 2023

I've always had 5 star service at Columbia. From sales to service department, professional and friendly. More

by mtrelvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
December 05, 2023

Great and friendly and professional staff! I’m always treated courteously and respectfully. AND the service is always done as promised! More

by JEANNETTE0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

I had my car serviced with an oil change. Service was great, the person checking me in was very friendly and explained all that would be done More

by BDOLK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Professional and responsive! Very good service! Cannot say enough about all the staff and the way they conduct business. More

by SMAHLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Owens
December 05, 2023

Alan and the entire team in the Acura Service Department are always great to work with. More

by TIRA_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
December 04, 2023

They recommended that I needed new brakes. A second opinion said I didn't need new brakes. More

by MRYJ73
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

The service was prompt, and high quality. I was in and out within the hour. More

by RBOC58.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Everyone was very friendly and proffessional. The service advisor went above and beyond what was required of him to help us understand some functionality of our Tucson. More

by tomb4971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
December 03, 2023

Great service and getting timely service. Waiting area is good. Easy to schedule service. Thanks More

by hemash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Excellent customer service, repairs done quickly. No problem scheduling, don’t need a loaner just roamed the lot looking at new arrivals. More

by JNEARY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay in Service
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