Columbia Acura Inc - Service Center

Customer service focused, clean, comfortable waiting area,wait time was what I was told not longer as I have experienced at other locations, area,wait time was what I was told not longer as I have experienced at other locations, More

Every one at the dealership are very helpful and pleasant. Great service and personalities with the entire staff. pleasant. Great service and personalities with the entire staff. More

Repair was projected to take 2 1/2 weeks. 12 weeks later received car back while still waiting on replacement part to complete work. Will never buy another Acura vehicle. Acura very poor part 12 weeks later received car back while still waiting on replacement part to complete work. Will never buy another Acura vehicle. Acura very poor parts support and even worse communication regarding back ordered parts. More

From entry to exit this was yet again a smooth, pleasant experience! Love the remodel! Going in the glass enclosed service space made it very easy to speak with the staff. The seating area with desk space, experience! Love the remodel! Going in the glass enclosed service space made it very easy to speak with the staff. The seating area with desk space, tvs, open seating were clean and comfortable. Getting the status update and service recommendations also helpful. Great job! More

Service is excellent and staff are always helpful and courteous. Lus you get coffee, water or snacks while you wait. courteous. Lus you get coffee, water or snacks while you wait. More

Excellent service - very fast and efficient. Jon was great . He was professional and helpful, he took time to break down some of the maintenance jargon for me. Jon was great . He was professional and helpful, he took time to break down some of the maintenance jargon for me. More

Very accommodating and friendly. Fixed it well . Explained everything and took there time with me. Fixed it well . Explained everything and took there time with me. More

The service department is always polite and helpful. I recently bought a new MDX 2024 and we love it. The dealership in general - - both sales and service department - - are excellent. I recently bought a new MDX 2024 and we love it. The dealership in general - - both sales and service department - - are excellent. More

Columbia Genesis and they did an amazing job with my car and Lindsey is the best. and Lindsey is the best. More

Very pleased with the service and service manager. The car was promptly serviced was detailed. The car was promptly serviced was detailed. More