Columbia Acura Inc - Service Center

Allen, Jamey and the rest of the Service Team was outstanding as usual. The professionalism is what brings me back everytime. outstanding as usual. The professionalism is what brings me back everytime. More

Great customer service. Best rates. I am a glad for this service thank you so much Best rates. I am a glad for this service thank you so much More

I am always impressed with the service at Columbia Acura. They go above and beyond! They go above and beyond! More

No new sticker for my next oil change, old one still on there, not reset on the car either. Waited over 2 hours for oil change. there, not reset on the car either. Waited over 2 hours for oil change. More

I have been treated as a valued customer. The only negative was they forgot to reset my clock. The only negative was they forgot to reset my clock. More

While it took awhile to get an appointment the day I arrived I was signed in and waited about 45 minutes for the anti theft upgrade. arrived I was signed in and waited about 45 minutes for the anti theft upgrade. More

When I bought my car the salesman wasn’t very helpful and I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always hel I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always helpful and courteous excluding one lady that you see when it is time to check out. She’s always so nasty to me and other clients as well. Jody on the other hand is always king and pleasant. More

Jamey Moore was an excellent Service Mangaer during my visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and b visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and brought it to the service department. I told Tiffany I was concerned about the issue because I was about to go on a road trip. She got down on her hands and knees to look at the tank and also had the service mechanic put it up on a rack to verify there wasn’t a leak somewhere. Exceptional customer service and provided peace of mind! More

I had to repeat what I wanted done two or three times. When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hou When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hour later. More

Lindsay in customer service is excellent. They got me in and out quickly. The waiting area is decent with WIFI. They got me in and out quickly. The waiting area is decent with WIFI. More