Columbia Acura Inc - Service Center

No new sticker for my next oil change, old one still on there, not reset on the car either. Waited over 2 hours for oil change. there, not reset on the car either. Waited over 2 hours for oil change. More

Lindsay in customer service is excellent. They got me in and out quickly. The waiting area is decent with WIFI. They got me in and out quickly. The waiting area is decent with WIFI. More

The body shop management are excellent in providing very good customer service, they kept me informed the entire process. good customer service, they kept me informed the entire process. More

Everyone is always pleasant & helpful, especially Jamie Thanks for excellent service every time. It’s always appreciated Jamie Thanks for excellent service every time. It’s always appreciated More

My latest service experience was great! They accommodated my request and delivered on time. We had two cars requiring the exact service. Explained exactly what was going to be done and w They accommodated my request and delivered on time. We had two cars requiring the exact service. Explained exactly what was going to be done and what was included. One of the cars being serviced was my wife's and they took time to make sure she was comfortable with the work to be done. More

The team here is first class. Honest assessment of what needs to be completed, but more importantly, when you have a follow-up issue it's handled quickly. After my oil change I ha Honest assessment of what needs to be completed, but more importantly, when you have a follow-up issue it's handled quickly. After my oil change I had a little oil dripping in my garage the next day. I called, spoke to someone in less than 1 minute and was taken care of within hours. Many service departments don't even answer the phone. I won't go anywhere else. More

Excellent service staff. Honest review of automobile needed service. Quick completion of agreed services done. Honest review of automobile needed service. Quick completion of agreed services done. More

Very efficient and friendly. The work they did was completed in less time than the estimate. The work they did was completed in less time than the estimate. More

Very good experience with the Service Team at Columbia Acura. The service was explained before I left and I felt comfortable with all the services. The loaner car was awesome! Now I want a 2024 MDX. Acura. The service was explained before I left and I felt comfortable with all the services. The loaner car was awesome! Now I want a 2024 MDX. More

I had a recall on my car and scheduled a time to come in for the service. Everyone was polite and helpful getting me checked in and I then took a seat in the waiting area expecting a 90 min to 2 hour servic for the service. Everyone was polite and helpful getting me checked in and I then took a seat in the waiting area expecting a 90 min to 2 hour service. In just under an hour, Brindle came out, said everything was done and I could be on my way. Friendly folks. Quicker-than-expected service. And my "issue" resolved. Couldn't ask for anything more. More