Columbia Acura Inc - Service Center

My experience was pleasant and friendly… until they tried to dupe me into buying several things that tried to frame as dangerous. A visit to another mechanic showed no problems to dupe me into buying several things that tried to frame as dangerous. A visit to another mechanic showed no problems More

Always great on time service from the technicians and the service staff! I highly recommend! service staff! I highly recommend! More

Terrible communication issues. Had to go to the shop to find out what was going on. The text system is ineffective. Some conversations are best had with a live person over the pho Had to go to the shop to find out what was going on. The text system is ineffective. Some conversations are best had with a live person over the phone! More

Oil change and filter was fast and efficient. Found the noise in the steering column and fixed it under warranty. Great job as usual by the service staff and technicians especially, Cheyenne. Found the noise in the steering column and fixed it under warranty. Great job as usual by the service staff and technicians especially, Cheyenne. More

The sales people and the mechanics need to get on the same page about the free oil changes and exactly when a customer can get them. It would be very help if a brochure was given to the buyer so they kne same page about the free oil changes and exactly when a customer can get them. It would be very help if a brochure was given to the buyer so they knew exactly what the policy was. I was not given my complimentary car wash. More

As always, service staff are friendly and keep me informed on what is going on with my maintenance or repairs. informed on what is going on with my maintenance or repairs. More

They are always nice and very friendly. Always gets my car in the shop in a timely manner. Did a good job in finding the problem with my car. Always gets my car in the shop in a timely manner. Did a good job in finding the problem with my car. More

I think this dealership is awesome. I love the new changes they have. The person I had to take care of me. Did an awesome job. Very professional. Very knowledgeable. Thank you again. I love the new changes they have. The person I had to take care of me. Did an awesome job. Very professional. Very knowledgeable. Thank you again. More

Quick turnaround for routine maintenance and a pleasant staff. Crystal was terrific in dropping off a loaner and returning my GV70 quickly. staff. Crystal was terrific in dropping off a loaner and returning my GV70 quickly. More

Everyone I spoke to was extremely pleasant. If I had a question, they were able to give me a completed answer that made sense to me. If I had a question, they were able to give me a completed answer that made sense to me. More