Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,840 Reviews

1,840 Reviews of Columbia Acura Inc - Service Center

Sort by
November 29, 2023

They were 100 per cent on the time it would take for the recall work that was being done More

by strong2us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

They are always so kind and helpful when scheduling and bringing in my car. Could not be more gelpful More

by bethann0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
November 29, 2023

Great experience as always. In and out in record time! Clean, courteous and welcoming. Many thanks! More

by TIM.TURNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

They always do a great job! Explain everything that was done and when to expect things, like brakes. More

by AAMYSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
November 29, 2023

Been comming hear for years . . all good they fix my car what need to be done. And they had the stuff in stocks to do it I give it a 4 and ahlef raiddind out of 5. The only 3 thin More

by RICHARDTEAGUE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

I ordered 4 tires due to one leaking. When they came in, I was asked what time I wanted to come in. I arrived at 9:45 and my work was finished at 3:00. I have to assume that 10:00 was n More

by kgarbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
November 29, 2023

Half xxx job quart low after oil change never aired tires up light still on! Not satisfied at all! The worst service I’ve ever received! Family has bought 3cars from Columbia Acura and this was the worst! More

by DFIELDS45AUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Meador
November 29, 2023

They take my car for service on short notice and I do not have to wait long for it to be repaired More

by REUSSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
November 28, 2023

Always great service at Columbia Acura! They even changed my remote battery for me! Love my dealership More

by KATHLEEN.MCCARTHY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Took my 2013 Hyundai Santa Fe in for a recall issue my advisor recommended a transmission fluid change. I got the transmission fluid changed based on their recommendation paid $400 and the car is screwed More

by CINTINOLERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
...
142
...