Columbia Acura Inc - Service Center

They recommended services that I already had finished. They did not check my account to see that they were already done. They suggested I change the front pads on my front brakes but I got them done somew They did not check my account to see that they were already done. They suggested I change the front pads on my front brakes but I got them done somewhere else and was happy with them. Also suggested spark plugs. I got those and a tuneup in June. If they would’ve looked at my account they would’ve known that. My estimate was $2500. I only needed work that cost $413. I have other things to check out that I can get done somewhere else. More

Very professional and great service Minimal wait time and everything was done perfectly. Car was pulled up for me once completed and everything was done perfectly. Car was pulled up for me once completed More

Austin was professional and thorough/timely. In doing the inspection they found some other issues and he came out and explained how it impacted the warranty at x miles. The price was as quoted. In doing the inspection they found some other issues and he came out and explained how it impacted the warranty at x miles. The price was as quoted. More

We came in for recall work and to have some other work quoted. Our quote was wrong, sales rep didn’t explain the quote correctly and we were over charged. quoted. Our quote was wrong, sales rep didn’t explain the quote correctly and we were over charged. More

The new phone system is amazing. I like getting text updates opposed to multiple phone calls I like getting text updates opposed to multiple phone calls More

Quick and easy. They took me in right away and it was done before I knew it! They took me in right away and it was done before I knew it! More

Amazing service and Fran is the best! ! I would refer anyone there for their automotive needs. ! I would refer anyone there for their automotive needs. More

Fast service and Alex did a great job explaining my car's needs and why. Going forward on the free battery check please make sure you state in the email that you actually need a service appointment in order needs and why. Going forward on the free battery check please make sure you state in the email that you actually need a service appointment in order to get the battery check and cannot just stop by for it. More

i have never had a bad experience with any body there and i've been coming there for at least six years. i've been coming there for at least six years. More

Tiffany & Alex generously and quickly helped me resolve a frustrating issue that had been going on for months, even though it wasn't a service issue. Their kindness and willingness to go out of their way to frustrating issue that had been going on for months, even though it wasn't a service issue. Their kindness and willingness to go out of their way to help a new customer has helped improved our opinions about the dealership. More