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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,808 Reviews

1,808 Reviews of Columbia Acura Inc - Service Center

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November 17, 2023

Fast scheduling. Fast service. Great atmosphere. 1 2 3 4 5 6 7 8 9 More

by ALEXCINATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Some confusion at service desk on service intervals for free svcs and how a shorter mileage is recommended but costs me More

by BASTINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

It was a eye opening on the cost of car repair at this dealer ship More

by BEAMER_55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

The service center is fine. The dealership is disappointing. Follow up was non existent as we had to be proactive every step of the way. Expected more from a luxury car dealersh More

by LEILAONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great great great 👍👍👍👍👍ok ok ok ok ok ok ok ok okay ok okay ok ok More

by CAINNC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
November 16, 2023

Bought the car in for scheduled maintenance. Found out I needed new brakes. I was notified quickly and the work was done in a very timely fashion. Great job! More

by MTCARDONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the service dept
November 16, 2023

Love how everyone was smiling and so friendly. I have been Jeff Wyler for service and I felt like I was bothering them. Thanks for a great experience. Will be back More

by jpschmidt1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

This service center is very responsive and professional. They provided accurate service times and estimates. They recently updated the customer waiting room which is very nice. I had two separate issues More

by robert@resonantimage.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Everyone is polite quick and efficient and it’s nice being able to pull-up hand them the keys and go have a seat. Very hassle free. More

by TRAVISJHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Fast and professional service and I was quite happy with the results of the oil change More

by jpmunson626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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