Columbia Acura Inc - Service Center
Cincinnati, OH
1,851 Reviews of Columbia Acura Inc - Service Center
The gentleman at the counter was super! Answered all my questions and fixed my problem! Great job!!!! Answered all my questions and fixed my problem! Great job!!!! More
Started off not too good but issues were rectified by the end of the service end of the service More
My experience was pleasant and friendly… until they tried to dupe me into buying several things that tried to frame as dangerous. A visit to another mechanic showed no problems to dupe me into buying several things that tried to frame as dangerous. A visit to another mechanic showed no problems More
Terrible communication issues. Had to go to the shop to find out what was going on. The text system is ineffective. Some conversations are best had with a live person over the pho Had to go to the shop to find out what was going on. The text system is ineffective. Some conversations are best had with a live person over the phone! More
Oil change and filter was fast and efficient. Found the noise in the steering column and fixed it under warranty. Great job as usual by the service staff and technicians especially, Cheyenne. Found the noise in the steering column and fixed it under warranty. Great job as usual by the service staff and technicians especially, Cheyenne. More
The sales people and the mechanics need to get on the same page about the free oil changes and exactly when a customer can get them. It would be very help if a brochure was given to the buyer so they kne same page about the free oil changes and exactly when a customer can get them. It would be very help if a brochure was given to the buyer so they knew exactly what the policy was. I was not given my complimentary car wash. More
They are always nice and very friendly. Always gets my car in the shop in a timely manner. Did a good job in finding the problem with my car. Always gets my car in the shop in a timely manner. Did a good job in finding the problem with my car. More