Columbia Acura Inc - Service Center

Dropped my car off a little ahead of time. They got to work on it very shortly thereafter. I received a call when ready and the car was waiting when I arrived just after noon. They got to work on it very shortly thereafter. I received a call when ready and the car was waiting when I arrived just after noon. More

From entry to exit this was yet again a smooth, pleasant experience! Love the remodel! Going in the glass enclosed service space made it very easy to speak with the staff. The seating area with desk space, experience! Love the remodel! Going in the glass enclosed service space made it very easy to speak with the staff. The seating area with desk space, tvs, open seating were clean and comfortable. Getting the status update and service recommendations also helpful. Great job! More

Very pleased with the service and service manager. The car was promptly serviced was detailed. The car was promptly serviced was detailed. More

Very accommodating and friendly. Fixed it well . Explained everything and took there time with me. Fixed it well . Explained everything and took there time with me. More

Allen, Jamey and the rest of the Service Team was outstanding as usual. The professionalism is what brings me back everytime. outstanding as usual. The professionalism is what brings me back everytime. More

The service department is always polite and helpful. I recently bought a new MDX 2024 and we love it. The dealership in general - - both sales and service department - - are excellent. I recently bought a new MDX 2024 and we love it. The dealership in general - - both sales and service department - - are excellent. More

Columbia Genesis and they did an amazing job with my car and Lindsey is the best. and Lindsey is the best. More

Jamey Moore was an excellent Service Mangaer during my visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and b visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and brought it to the service department. I told Tiffany I was concerned about the issue because I was about to go on a road trip. She got down on her hands and knees to look at the tank and also had the service mechanic put it up on a rack to verify there wasn’t a leak somewhere. Exceptional customer service and provided peace of mind! More

No new sticker for my next oil change, old one still on there, not reset on the car either. Waited over 2 hours for oil change. there, not reset on the car either. Waited over 2 hours for oil change. More

When I bought my car the salesman wasn’t very helpful and I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always hel I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always helpful and courteous excluding one lady that you see when it is time to check out. She’s always so nasty to me and other clients as well. Jody on the other hand is always king and pleasant. More