Columbia Acura Inc - Service Center

While it took awhile to get an appointment the day I arrived I was signed in and waited about 45 minutes for the anti theft upgrade. arrived I was signed in and waited about 45 minutes for the anti theft upgrade. More

Great customer service. Best rates. I am a glad for this service thank you so much Best rates. I am a glad for this service thank you so much More

I had to repeat what I wanted done two or three times. When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hou When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hour later. More

I have been treated as a valued customer. The only negative was they forgot to reset my clock. The only negative was they forgot to reset my clock. More

I am always impressed with the service at Columbia Acura. They go above and beyond! They go above and beyond! More

The body shop management are excellent in providing very good customer service, they kept me informed the entire process. good customer service, they kept me informed the entire process. More

The team here is first class. Honest assessment of what needs to be completed, but more importantly, when you have a follow-up issue it's handled quickly. After my oil change I ha Honest assessment of what needs to be completed, but more importantly, when you have a follow-up issue it's handled quickly. After my oil change I had a little oil dripping in my garage the next day. I called, spoke to someone in less than 1 minute and was taken care of within hours. Many service departments don't even answer the phone. I won't go anywhere else. More

My latest service experience was great! They accommodated my request and delivered on time. We had two cars requiring the exact service. Explained exactly what was going to be done and w They accommodated my request and delivered on time. We had two cars requiring the exact service. Explained exactly what was going to be done and what was included. One of the cars being serviced was my wife's and they took time to make sure she was comfortable with the work to be done. More

Excellent service staff. Honest review of automobile needed service. Quick completion of agreed services done. Honest review of automobile needed service. Quick completion of agreed services done. More

Everyone is always pleasant & helpful, especially Jamie Thanks for excellent service every time. It’s always appreciated Jamie Thanks for excellent service every time. It’s always appreciated More