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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,750 Reviews

1,750 Reviews of Columbia Acura Inc - Service Center

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March 23, 2025

All was fine, as usual. Everyone pleasant and helpful. What more can I say? Why do I need to use 15 words??? More

by susanh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
March 23, 2025

Very good with their customer experience! Was very pleased with the way I was treated. More

by EDWARD.SAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle
March 22, 2025

We identified the problem, contacted the the dealership they scheduled us in and then we had to make the appointment earlier and they took us in and took care of the problem right away More

by DOKUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A Service Dept
March 22, 2025

Prompt services and simple processes when the car was checked in. No waiting is a plus. More

by junhaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Fast and clear. Need to order a part for a recall and waiting to be contacted for scheduling a second service. Appreciate the free car cleaning. More

by MAMSUBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I recently had my car repainted at Columbia Hyundai due to a manufacturer defect, and I couldn't be more pleased with the results. The team was incredibly professional, ensuring every detail was perfect. T More

by SHANNON.SPLAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle Owens
March 21, 2025

I bought my first Hyundai here last fall and have been surprisingly delighted and took it in to have its first complimentary service. I arrived outside the garage door, it was up in seconds, amazed at the More

by mdsjbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance staff
March 20, 2025

Best Parts, Service and Sales departments I have ever dealt with. Everyone was so helpful. More

by JERRY.FIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

The service was quick and professional. Thank you for respecting my time throughout the process More

by marck.evale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck @ service
March 20, 2025

Service department is 2nd to none. All items that needed taken care of were done properly and they were very mindful of my time. More

by RYAN MCCURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
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