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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,804 Reviews

1,804 Reviews of Columbia Acura Inc - Service Center

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November 06, 2023

Amazing service and Fran is the best! ! I would refer anyone there for their automotive needs. More

by Loganwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
November 06, 2023

i have never had a bad experience with any body there and i've been coming there for at least six years. More

by EDWINBROSS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zach muse
November 06, 2023

I leased a car and was told they had to sell it for the asking price and there is no negotiating. Lie #1. I was told it had special white paint on it and it would cost me extra. I found out later it wasn' More

by ANTONI1760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

Very attentive to my needs. When staying to wait on the car they try to make sure I have everything I need. More

by davidpslaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

Always a pleasure taking my suv in for service extra bonus thought I needed body work and service manager buffed out my bumper. They go above and beyond I Would give them 10 stars if excellence if I c More

by PATTYHAVLIKSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

They called and gave me the update and I asked for them to do my transmission fluid and said they would. When I got there they said I did not owe anything and asked if they did my transmission and the lady More

by KRISTINEGOUGH86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

This dealership is great for timely service, great communication, and convenient location off of 275. More

by KOFARRELL2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

The staff member who helped me was amazing! I wish I could talk to a real person when I call, however. More

by PHILJPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
November 04, 2023

We have driven and Acura and used this service for probably 25 years. We have always had super service, friendly and efficient staff. They are able to service the car on a timely basis and to schedu More

by ewahl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie (service) and Andy (sales)
November 04, 2023

Staff was very professional and polite. They provided amazing customer service and were very informative! More

by KAMRYN GRIESZMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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