Columbia Acura Inc - Service Center
Cincinnati, OH
1,804 Reviews of Columbia Acura Inc - Service Center
I’m always greeted by my name and thanked for being a customer. Jamey Moore was helpful in helping me to understand what was happening with my service. Very engaging and professional. I felt very welcome customer. Jamey Moore was helpful in helping me to understand what was happening with my service. Very engaging and professional. I felt very welcomed! More
Scheduling (on line), check in, check out and overall service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (base service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (based on mileage, age,recalls) and could ask if car performing well on all levels (eg software, etc which is not always great) More
Promptly greeted upon entering service garage. Waited inside for rep to get off phone to check me in for roughly 10 minutes. Average wait time for oil change. Cashier was somewhat rude and upon se Waited inside for rep to get off phone to check me in for roughly 10 minutes. Average wait time for oil change. Cashier was somewhat rude and upon seeing my expression to her rudeness told me she didn’t feel good. Not my problem. Go home if you can’t effectively do your job! More
took great care of me and my car. went above and beyond to make sure the job was done went above and beyond to make sure the job was done More
Every encounter I have had with Columbia Hyundai service has been spectacular! I will not take my Hyundai anywhere else! Attentive, knowledgeable, helpful, polite. A+, top notch human beings. has been spectacular! I will not take my Hyundai anywhere else! Attentive, knowledgeable, helpful, polite. A+, top notch human beings. More
Like the easy oil change with no appointment! Not sure if a thorough inspection is happening though since I am not getting any recommendations for future anticipated repairs Not sure if a thorough inspection is happening though since I am not getting any recommendations for future anticipated repairs More
Continued great level of service from Columbia Acura. Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loane Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loaner car as requested and I was in and out for drop off in a matter of minutes. My MDX was completed within the timeframe it was promised and pick up was just as easy as drop off. Columbia Acura does a fantastic job! More
Love Columbia Hyundai! They are always professional, kind, and helpful, with amazing customer service. 5 stars all around! They are always professional, kind, and helpful, with amazing customer service. 5 stars all around! More