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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,804 Reviews

1,804 Reviews of Columbia Acura Inc - Service Center

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November 04, 2023

I’m always greeted by my name and thanked for being a customer. Jamey Moore was helpful in helping me to understand what was happening with my service. Very engaging and professional. I felt very welcome More

by KATIEBRASWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
November 04, 2023

Scheduling (on line), check in, check out and overall service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (base More

by gskushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Austin Conte was so very pleasant and professional! Great feeling I knew my Venue was in good hands More

by san61955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
November 03, 2023

Jamey Moore is the best. He is always professional, very knowledgeable, and provides excellent customer service! More

by MJLUEHRMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
November 03, 2023

Promptly greeted upon entering service garage. Waited inside for rep to get off phone to check me in for roughly 10 minutes. Average wait time for oil change. Cashier was somewhat rude and upon se More

by cjjlp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue no one introduced themselves
November 03, 2023

took great care of me and my car. went above and beyond to make sure the job was done More

by surag.krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Every encounter I have had with Columbia Hyundai service has been spectacular! I will not take my Hyundai anywhere else! Attentive, knowledgeable, helpful, polite. A+, top notch human beings. More

by CRYSTAL.KERMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
November 03, 2023

Like the easy oil change with no appointment! Not sure if a thorough inspection is happening though since I am not getting any recommendations for future anticipated repairs More

by MICHAEL.QUARANTA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Continued great level of service from Columbia Acura. Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loane More

by PM513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey, Tiffany, Trevor
November 03, 2023

Love Columbia Hyundai! They are always professional, kind, and helpful, with amazing customer service. 5 stars all around! More

by JENMOCK05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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