Columbia Acura Inc - Service Center

Columbia Acura Service Center is wonderful. Jayme is always helpful with finding a time based on my schedule for me to bring my car in. I truly feel respected and I respect the people that wo Jayme is always helpful with finding a time based on my schedule for me to bring my car in. I truly feel respected and I respect the people that work in the Service Center. This last visit was a B1. During the check-up, they found my brakes were going bad. Jamey explained everything to me AND provided me with a loaner vehicle which allowed the work to be done at this appointment. This is my second Acura (my husband has my first one)....I can go anywhere to buy a new car and to get my car serviced, but I choose to go to Columbia because of the way they serve their customers. Another point I want to share is I had to reschedule my appointment and I left a message for Jamey. He called me back in a very timely manner and was able to find a time that would meet my schedule. He always greets me by name. THANK YOU! More

Professional, friendly, and efficient. Wait time was less than communicated and the waiting room was comfortable Wait time was less than communicated and the waiting room was comfortable More

Good customer service, friendly , helpful and helpful representatives, explained the needed service and prices of services representatives, explained the needed service and prices of services More

The Columbia Acura Service dept. is by far, the finest service dept. I’ve ever had. I’m on my fifth Acura and these folks are by far the best of the best. A special shout out about a is by far, the finest service dept. I’ve ever had. I’m on my fifth Acura and these folks are by far the best of the best. A special shout out about a new member of the dept., Tiffany….What a jewel…A great addition to the Service Department… More

Jayme was very helpful with fixing a problem I had with another body shop. He was able to get me the parts I needed on time and was very pleasant to work with. another body shop. He was able to get me the parts I needed on time and was very pleasant to work with. More

I have been bringing my 99 Acura TL to Columbia for service for decades. Always professional; always courteous. Jamey has been very helpful. Great job. Thanks very much. service for decades. Always professional; always courteous. Jamey has been very helpful. Great job. Thanks very much. More

The service was on time, friendly and efficient personnel, coffee was good and accommodating atmosphere! personnel, coffee was good and accommodating atmosphere! More

Excellent service department. Staff is known and friendly. Jamey and Alex are especially helpful when I have an issue. Staff is known and friendly. Jamey and Alex are especially helpful when I have an issue. More

I took my 2017 Sante Fe Sport in for a 60,000 maintenance check. For $806, this is what I got: Oil Change New Cabin Air Filter New Engine Air Filter Flush & Fill Tire Rotation It cost $106 for part check. For $806, this is what I got: Oil Change New Cabin Air Filter New Engine Air Filter Flush & Fill Tire Rotation It cost $106 for parts, and a outrageous $796 for labor. I even have the Hyundai Platinum Extended Warranty. Will never bring it to this Hyundai Dealer again More

great to be working WITH a dealership to keep my Acuras on the road-kudos on the road-kudos More