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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,803 Reviews

1,803 Reviews of Columbia Acura Inc - Service Center

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October 26, 2023

Excellent work from the body shop as usual and great project management by Fran as always. More

by CSEL235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

CSEL235 responded

Great body shop and service in general.

October 25, 2023

Prices were through the roof for a basic oil change. Didn’t even offer me a discount. Technicians were rude and didn’t care to explain any of the work that was done when I inquired about cost of parts. More

by lindamshrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

They found the problem and fixed it. Very professional. Nice waiting room, staff and showrooms. More

by KECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
October 25, 2023

Great service every visit. Mt son missed his appointment & they worked him in the next day! More

by HGROVE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Tiffany was very friendly and helpful. She was also very professional. Trevor was also very nice and helpful. More

by COMBSMAC828
Recommend Dealer
Yes
Employees Worked With
Tiffany
October 25, 2023

Very friendly, helpful and professional staff. Service was done in a timely manner and a few minor issues I was having that I had not previously communicated were taken care of on the spot. More

by DANSCHWIETERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams, Jamey Moore
October 25, 2023

Service was fine. Had to pay for rear differential change so free service cost $190. Was t aware this was not included. More

by SLMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

I had several issues with my Santa Fe and they have been taking care of. More

by abahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maitanance
October 25, 2023

Had an absolute great experience at Columbia. Every person I talked to was friendly and treated me like a person. Any question I had they were able to answer. More

by MALLALEY6909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

The lady’s at cashier were moody most time I go there are moody the employees, they forgot wash my car, my receptionist or dropped off car employees were fine and nice. More

by Biviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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