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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,724 Reviews

1,724 Reviews of Columbia Acura Inc - Service Center

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October 08, 2023

THEY CAN'T READ A SERVICE CAMPAING LETTER. TOTALY MISCOMMUNICATION ON THIER END. NEVER GO THERE AGAIN. More

by LGWEASEL6990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Staff was very nice and helpful! The walk up oil change service on the weekend is great. The waiting room was clean and comfortable and my car was serviced within an hour. More

by 17BHICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Staff is extremely helpful even when Hyundai corporate is not owning up to their obligation. More

by JESZX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
October 07, 2023

great service, very professional and nice waiting room, also the service was completed in a timely manner More

by CARLARUSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Friendly and helpful genuine staff from top to bottom. Outstanding service. Answered all questions and delivered vehicle exactly on time More

by BEARDSLEY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Always gets me in for service, usually with early completion, and they do a great job! More

by hbthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
October 07, 2023

Jamie was great. Hopefully the problem was corrected and it won’t occur again. Thanks again. More

by ROGERWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
October 07, 2023

Excellent service from Glen and Fran in the collision center Responsive and timely They do good work More

by lookiedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen and Fran in collision center
October 07, 2023

The service was great, but so expensive. I may just go elsewhere next time. Who can afford $600 for maintenance More

by BJMAIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Columbia Acura has always provide us top-notch service. They are the best in the business with customer service! Thank you for this. More

by cwarrington77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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