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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,803 Reviews

1,803 Reviews of Columbia Acura Inc - Service Center

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October 19, 2023

Since I drive a Genesis it would have been nice if thi came from Genesis More

by AWSDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Great experience as always! Staff was very nice and helpful. Had my car service completed quickly. More

by arhude2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 18, 2023

It took two and a half hours for an oil change that is completely ridiculous More

by CHARLIE_F_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
October 18, 2023

Prompt servicing schedule, professional and courteous personnel. The staff is always helpful and willing to answer any questions. The dealership is always clean and organized. So glad I bought my Acura f More

by JACKIERON103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams
October 18, 2023

Customer service person was very friendly and kept me informed of the progress on my vehicle More

by SUEMILLIKAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
October 17, 2023

Everything went will when I brought my Koni in to be serviced. Will see you again . More

by MMLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Lindsay and Keith took great care of me. I appreciate that Lindsay squeezed me in before my trip and Keith took the time to teach me a few things about my car. More

by lorisamotko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
October 17, 2023

Excellent service, friendly staff, nice atmosphere and amenities. I would recommend Columbia Acura to others. More

by WILLIAM.FIELDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
October 17, 2023

Everyone very helpful - solved my problem - don’t have any more to say just adding words to equal 15 More

by DEWDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr
October 17, 2023

Great staff, easy to work with and I enjoyed my overall experience. I will continue to have my car serviced here. More

by timwojniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen, Drew
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