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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,801 Reviews

1,801 Reviews of Columbia Acura Inc - Service Center

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October 05, 2023

Best service department I have ever dealt with. Alway help me solve my issues. Jamey Moore is a top notch manager. He always looking out for me and solving many of my problems, where other dealers More

by jdsomi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
October 05, 2023

I absolutely love having my car serviced there with Jamie, he is a great advisor More

by DIANAGPURDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
October 05, 2023

Allen is the best! He always listens and doesn't make unnecessary recommendations. My RDX is getting up there in years but not miles and I am confident Allen and his More

by TURNEY.MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
October 04, 2023

Extremely polite and courteous. Supplied a ton of information for my used car inspection. Will definitely return to this dealer. More

by kklug6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Mair
October 04, 2023

Great Excellent Great service Outstanding Friendly On time Excellent Outstanding Great On time Respect On time More

by BHATTAAT11
Recommend Dealer
Yes
Employees Worked With
Jamie
October 04, 2023

Scheduling is easy, vehicle check-in is efficient, and the service is completed in a timely manner. The cost of service is rather expensive, but reflects the quality of the work performed and the availab More

by JMENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams, Assistant Service Manager
October 04, 2023

We always get great service at Columbia. Kudos to Jamie and Alex! After building close to the river, we drive almost 45 min for service and couldn’t imagine going anywhere else More

by JWEBB10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Alex
October 04, 2023

The dealership is great and ai would highly recommend. I do however believe the service cost is high for Acura in general and would appreciate service coupons. More

by timmerding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
October 03, 2023

Coluumbia s erviceiis fast and accurate. Use them. Slaes worked with me to try out a palsade while work was done, Car was ready when More

by Fenferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Keith took care of the service for my Genesis quickly and efficiently. The only trouble I had was the phone system in scheduling the appointment! Luckily I did it o line eventually. Thanks! Love my car! More

by marsha.linnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Fran are the stars of this place!!
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